{"id":2766169,"url":"https://alion.io/job/allied-universal-account-manager-71","title":"Account Manager","company":{"id":1818343,"name":"Allied Universal","domain":"aus.com","url":"https://alion.io/company/aus-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-17T04:05:38Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-20T17:23:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nCompany Overview:\nAllied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.\nJob Description\nAllied Universal is looking to hire a Global Security Operations Center Manager at an AI company. The Global Security Operations Center (GSOC) Operations Manager is an experienced professional who has expertise in managing people, process and technology in the control room environment, including: shift-based team leadership, strategic program oversight, effective communication (writing, speaking and presenting) and policy and procedure development, as well as technical and project management. Specific functional areas of responsibility and proficiency include: security alarm monitoring principles, dispatching and coordinating allocation of resources, stakeholder (customers and operational partners) involvement, data-driven (metrics) reporting, team and task-specific performance assessment, travel safety and security and critical incident response management. The GSOC Manager is responsible for driving process implementation and refinement, short and long-term project management, cross-team (control room and field-services) collaboration, maintenance of internal and external stakeholder relationships and directly supervises a team of Supervisors on assigned shift. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. RESPONSIBILITIES:\nOversee the coordinated development and maintenance of policies and procedures related to the GSOC and affected stakeholders\nLead the team by providing both strategic direction and hands-on guidance to team members in handling effectively related issues\nEnsure appropriate staffing coverage and alignment of position responsibilities for each shift\nSupervise the implementation of new technologies and business processes to improve efficiency\nInitiate and maintain strategic planning to keep pace with growth of business teams, number of sites and evolving customer and stakeholder needs; constant improvement of GSOC capabilities\nBuild, lead, manage, and motivate teams in a dynamic, rapidly-evolving and cross-functional environment that is centered around the use of people, process and technology to ensure life-safety, security and resiliency at corporate sites\nMonitoring and tracking key performance indicators (KPIs) as per client MSA\nEnsure compliance with client expectations and policies, monitor assets and make rapid notifications via mass communication tools to stakeholders\nProvide enterprise detection and coordinated response to physical security, safety and business continuity events\nDevelop and maintain security-services performance metrics and related reports\nProvide assistance to field-based security specialists, site security facilitators, and program stakeholders\nStay at front edge of industry best practices relating to control center security management and related services\nMUST HAVE:\nHave a minimum of 5-years of experience in Corporate Security or a similar role with at least 2-years leading and managing all aspects of a corporate control center\nHave extensive experience and knowledge of various access control platforms, video management systems and incident management applications/software\nHave demonstrated effectiveness in managing complex people, process and technical projects\nHave excellent analytical and problem-solving skills to drive process improvement\nBe an excellent communicator, whether writing, speaking or presenting\nHave demonstrated expertise in developing, implementing and managing control center programs.\nHave experience gathering and analyzing data to create useful metrics that support positive change\nDemonstrated ability to manage effectively change and conflict\nBe adept at managing crises; provide front-line leadership in coordinating responses to a myriad crisis situations\nHave the ability to lead a cross-functional team\nBe a dependable team player with strong business acuity, enthusiasm and a positive attitude\nPossess an impeccable work ethic and a high degree of integrity\nPossess general knowledge and understanding of State and Federal Employment laws\nExtensive experience using Lenel Enterprise OnGuard\nLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employment\nPAY:\n$105,000/yr.\nClosing\nAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com\nIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.\nRequisition ID\n2026-1710420","description_format":"text","description_chars":5364,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-17T04:05:38Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.662,"p_room":0.55,"age_days":3,"expected_fill_days":3,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/allied-universal-account-manager-71","json_url":"https://alion.io/job/allied-universal-account-manager-71.json","meta":{"generated_at":"2026-10-20T18:01:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20606,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1818343},"rest":"https://alion.io/mcp/rest/get_company?id=1818343"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallied-universal-account-manager-71"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallied-universal-account-manager-71"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallied-universal-account-manager-71"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allied-universal-account-manager-71\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallied-universal-account-manager-71"}]}