{"id":2744871,"url":"https://alion.io/job/allied-universal-branch-support-specialist-6","title":"Branch Support Specialist","company":{"id":1332164,"name":"Allied Universal","domain":"ausecurity.ca","url":"https://alion.io/company/ausecurity","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maitland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Domo","optional":true}],"status":"live","first_seen_at":"2026-10-16T22:08:25Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T08:06:47Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nCompany Overview:\nAllied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.\nPay Rate\nJob Description\nAllied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.\nRESPONSIBILITIES:\nMaintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies\nAssist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees\nOversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program\nAssist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs\nReceive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork\nMaintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed\nReceive inquiries from outside vendors on unemployment claims\nUnder the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports\nCoordinate employee relations programs under the direction of Corporate Human Resources\nQUALIFICATIONS:\nHigh School diploma or equivalent\nPrior work experience in a professional administrative environment\nAble to focus and multi-task in a busy environment\nAbility to successfully handle stressful situations in a calm and professional manner\nEffective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels\nHighly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology\nAbility to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines\nPREFERRED QUALIFICATIONS:\nCollege degree in business, human resources, or related field of study\nHuman resources and/or recruiting experience\nExperience using iCIMS or other Applicant Tracking System\nExperience using WinTeam or other Human Resources Information System\nExperience using DOMO or other business intelligence tool\nBENEFITS:\nMedical, dental, vision, basic life, AD&D, and disability insurance\nEight paid holidays annually, five sick days, and four personal days\nVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.\nClosing\nAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com\nIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. 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