{"id":1304756,"url":"https://alion.io/job/allied-universal-event-operations-manager-2","title":"Event Operations Manager","company":{"id":1332164,"name":"Allied Universal","domain":"ausecurity.ca","url":"https://alion.io/company/ausecurity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kansas City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":145000,"period":"year","method":"role_country_seniority_unknown","sample_n":5919},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-26T13:04:55Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-02T17:22:30Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nCompany Overview:\nKick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!\nPay Rate\nJob Description\nAllied Universal® is hiring a Event Operations Manager. In partnership with Branch and functional leadership, the Event Operations Manager is responsible for the day-to-day operations of administrative functions at a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for a dedicated client(s) for which the Event Operations Manager is responsible.\nRESPONSIBILITIES:\nMaintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce\nAct in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings\nIn partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager\nEstablish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.\nMake independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals\nSelection and placement of direct reports, delegate/direct work assignments and priorities, implement performance improvement and career development plans\nAllotment of open work shifts to maximize event staff utilization and reduce non-billable expenses\nSubmission of procurement orders\nMake productivity and cost reduction recommendations to management\nAct as back up for Scheduling by creating, modifying, and managing, event schedules in ABI to ensure adequate coverage at all times.\nFollow all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy\nConduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed; ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution\nInitiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards\nMaintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary, and termination procedures are executed in a consistent manner\nEnsure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing event/site training\nQUALIFICATIONS:\nHigh school diploma or equivalent\nLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employment\nPrior work experience as a team leader, preferably in event, customer, or protective services industry\nProven ability to influence key business partners\nAbility to build strategic vision and drive organizational change\nStrong organization and planning skill with the ability to work in and define ambiguity/gray areas\nAdvanced computer skills and proficiency\nStrong inter-personal and networking skills with a strong ability to work in a team environment\nAbility to multi-task, discerns patterns in detail\nExcellent oral and written communication skills\nAble to speak clearly, give direction, and provide guidance to employees and security staff during emergencies\nPlanning and organizing\nProficiency with Microsoft Office and/or Google Applications\nProblem solving skills\nCoaching, mentoring, motivating skills\nActive listening skills\nAble to assess and evaluate situations effectively\nAble to synthesize facts, concepts, principles\nAble to identify critical issues quickly and accurately\nAble to compile, sort, and interpret data\nResearch and investigation skills, able compile information into concise reports\nWrite informatively, clearly, and accurately \nSetting and achieving goals\nTeamwork skills\nNegotiation skills\nForecasting; predicting skills\nAttention to detail\nPREFERRED QUALIFICATIONS:\nService in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone\nGraduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field\nBachelor’s degree in protective service, business, or related field\nAssociate’s degree (or 60 credits) in criminal justice with current or prior active military service\nPrevious verifiable event security experience\nPrevious verifiable private/corporate security experience\nWorking knowledge of ABI/WinTeam\nBENEFITS:\nMedical, dental, vision, basic life, AD&D, and disability insurance\nEnrollment in our company’s 401(k)plan, subject to eligibility requirements\nEight paid holidays annually, five sick days, and four personal days\nVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.\nClosing\nAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com\nIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.","description_format":"text","description_chars":7504,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-09-26T13:04:55Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.615,"p_room":0.55,"age_days":5,"expected_fill_days":5,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/allied-universal-event-operations-manager-2","json_url":"https://alion.io/job/allied-universal-event-operations-manager-2.json","meta":{"generated_at":"2026-10-02T18:19:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-03T00:00:00Z"}}}