{"id":1204180,"url":"https://alion.io/job/allied-universal-physical-security-systems-specialist","title":"Physical Security Systems Specialist","company":{"id":1332164,"name":"Allied Universal","domain":"ausecurity.ca","url":"https://alion.io/company/ausecurity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Windows","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-24T22:50:24Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-26T16:44:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nCompany Overview:\nAllied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.\nPay Rate\nJob Description\nAllied Universal® is hiring a Physical Security Systems Specialist. The Physical Security Systems Specialist supports the global Security Integrations footprint through communication with global stakeholders, security systems programming, service ticket management, database management, security systems administration, and low voltage systems troubleshooting and support.\nRESPONSIBILITIES:\nProvide global support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units to include Lenel OnGuard Access Control, Milestone XProtect VMS, Axis video hardware, visitor management, servers/workstations, and Commend Intercom software platforms on a global level\nProvide support for security systems including application programming and support to partners in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units\nParticipate in creation of project plans and schedules to meet business requirements; identify, analyze, and select information technology and business practices to support strategic global business process/plans\nParticipate in the design, development, testing, and integration of applications with various levels of complexity\nProvide testing support for global service providers\nRemotely support, repair, troubleshoot access control equipment and IP based video security systems, including but not limited to electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)\nTroubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code\nAct as the department representative interacting with service/project integrators for repair and maintenance of all access, CCTV, and alarm systems and provide testing support for global service providers\nDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications\nParticipate in project or service-related conference calls and meetings to align with project/service needs. \nMaintain up-to-date documentation of the department’s processes and procedures; maintain up-to-date documentation of service and project logs for all access control, CCTV, and alarm systems. Provide reports as needed\nUse discretion and judgment in planning own work/schedule and may have some responsibility for planning work/schedules for others on project related work\nResponsible for ensuring all necessary personal certifications to perform responsibilities are current\nQUALIFICATIONS:\nHigh school diploma or equivalent\nLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employment\nMinimum of two (2) years of security systems to include basic programming and operations management experience with one or more of the following: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI\nMinimum of two (2) years of experience installing and supporting low voltage alarm system hardware (fire, audio, intrusion, video)\nUnderstanding of Windows operating systems and overall IT network topology\nAbility to meet deadlines and work in a fast based environment with minimum direction\nAble to identify critical issues quickly and accurately\nStrong troubleshooting skills, mechanical and electronics aptitude\nCustomer service skills by aiding customers, employees, and visitors in a courteous and professional manner with cultural awareness and sensitivity\nWillingness and ability to work a flexible schedule to accommodate international business hours\nEffective oral and written communication skills\nKnowledge of Word, Excel, Power Point, etc.\nPREFERRED QUALIFICATIONS:\nCollege degree in Computer Science or Project Management\nPrior experience in project coordination or project management\nProject Management Professional (PMP) certification\nBasic understanding of SQL Databases\nAbility to learn new concepts quickly\nAbility to develop basic programming skills and proven ability to troubleshoot problems and look for solutions\nBENEFITS:\nMedical, dental, vision, basic life, AD&D, retirement plan and disability insurance\nEight paid holidays annually, five sick days, and four personal day\nVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.\nClosing\nAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com\nIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.","description_format":"text","description_chars":5868,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-09-24T22:50:24Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:27","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/allied-universal-physical-security-systems-specialist","json_url":"https://alion.io/job/allied-universal-physical-security-systems-specialist.json","meta":{"generated_at":"2026-09-27T02:45:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2524,"day_limit":5000,"remaining_today":2476,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}