Security Officer - Dispatch Operations Coordinator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operations Coordinator in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate communications, monitor access activity and alarm systems, document incidents, and support timely responses to security-related needs. You will provide outstanding customer service while helping maintain an organized, welcoming environment for tenants and visitors. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture guide everything we do.

Position Type: Full Time

Pay Rate: $23.36 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or employees by carrying out site-specific security-related procedures, access protocols, and emergency response activities at a commercial real estate location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the appropriate response to incidents, alarms, maintenance-related concerns, and critical situations.
• Maintain accurate logs, incident reports, visitor information, and dispatch records in accordance with site procedures.
• Communicate clearly with onsite personnel, responding officers, emergency services, and property representatives to relay relevant information and support coordinated responses.
• Respond to incidents and critical situations in a calm, problem-solving manner while following established escalation procedures.

Minimum Requirements:

• Possess supervisory experience.
• Possess at least 6 months of security-related experience.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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