{"id":2215203,"url":"https://alion.io/job/alliedbenefit-supervisor-claims-processing","title":"Supervisor, Claims Processing","company":{"id":1917,"name":"Alliedbenefit","domain":"alliedbenefit.com","url":"https://alion.io/company/alliedbenefit","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["ZW"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":133000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":245},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-10T07:20:39Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-12T17:29:41Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"POSITION SUMMARY\nThe Supervisor of Claims Processing is responsible for leading day-to-day claims processing operations and supporting a team responsible for timely, accurate, and compliant claims handling. This role monitors inventory, productivity, quality, and service level performance; provides coaching and guidance to claims staff; assists with escalated claim reviews; and partners with internal stakeholders to resolve issues, improve workflows, and support a positive member and client experience. The Supervisor ensures claims are processed in accordance with plan documents, regulatory requirements, client expectations, and established policies and procedures.\nESSENTIAL FUNCTIONS\nMonitor daily inventory, productivity, and quality reports to ensure claims are processed timely, accurately, and in alignment with applicable service level agreements.\n\nAssign, prioritize, and balance work across team members to meet operational goals and support changing business needs.\n\nReview claim handling trends, inventory levels, and quality outcomes to identify issues, recommend solutions, and support continuous process improvement.\n\nProvide guidance and support for complex or escalated claim issues, including elevated authority reviews within assigned approval limits.\n\nPartner with management and internal stakeholders to resolve escalated client, broker, provider, or member concerns and support workflow efficiency and accuracy.\n\nSupport new client, product, network, and process implementations by helping ensure team readiness and adherence to requirements.\n\nAssist with audit preparation and follow-up by ensuring accurate documentation, reporting, and claim handling practices.\n\nPromote compliance with plan documents, regulatory requirements, internal policies, privacy and security standards, including HIPAA and HITECH.\n\nAttend continuing education and required training as assigned.\n\nLead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.\n\nClearly communicate expectations, provide employees with the training, resources, and information needed to succeed.\n\nActively engage, coach, counsel and provide timely, and constructive performance feedback.\n\nOther duties as assigned.\n\nEDUCATION\nBachelor’s degree or equivalent work experience required.\n\nEXPERIENCE AND SKILLS\nA minimum of 3 years of medical claims analysis and adjudication experience required; dental and vision claims analysis experience preferred.\n\nDemonstrated sustained performance with impact as a team lead, senior claims analyst, or individual contributor required.\n\nDemonstrated leadership potential with the ability to lead, coach, motivate, and develop team members required.\n\nDemonstrated understanding of claims management systems, claims workflows, and operational reporting.\n\nStrong technical knowledge of CPT, HCPCS, ICD-10 coding, Coordination of Benefits, medical terminology, and applicable claims processing requirements.\n\nAbility to monitor productivity and quality results and use data to identify trends, address issues, and recommend practical solutions.\n\nStrong written and verbal communication skills with the ability to clearly communicate expectations and provide timely, constructive feedback.\n\nStrong time management, organization, and prioritization skills in a fast-paced environment.\n\nDemonstrated problem-solving, coaching, and conflict resolution skills.\n\nAbility to handle sensitive, confidential, and escalated matters with professionalism and discretion.\n\nPOSITION COMPETENCIES\nAccountability\nCoaching and Feedback\nCollaboration\nCustomer Focus\nDecision Making\nExecution Management\nPeople Leadership\nPHYSICAL DEMANDS\nThis is a standard desk role that requires extended periods of sitting and computer work\nWORK ENVIRONMENT:\nRemote\nHere at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.\nThe company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.\nCompensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.\nAllied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.","description_format":"text","description_chars":5435,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Remote friendly"],"hiring_locations":[{"name":"Zimbabwe","iso":"ZW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-10T07:20:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/alliedbenefit-supervisor-claims-processing","json_url":"https://alion.io/job/alliedbenefit-supervisor-claims-processing.json","meta":{"generated_at":"2026-10-12T21:16:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34571,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1917},"rest":"https://alion.io/mcp/rest/get_company?id=1917"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falliedbenefit-supervisor-claims-processing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falliedbenefit-supervisor-claims-processing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falliedbenefit-supervisor-claims-processing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alliedbenefit-supervisor-claims-processing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falliedbenefit-supervisor-claims-processing"}]}