{"id":3640042,"url":"https://alion.io/job/allredi-sales-support-specialist","title":"Sales Support Specialist","company":{"id":669750,"name":"Allredi","domain":"allredi.com","url":"https://alion.io/company/allredi","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasadena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-02T20:55:24Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-12T19:14:07Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"The Sales Support Specialist responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations, complaints, returns, shortages, adjustments, expediting, and requests for literature. This position also handles all walk-in customers and their needs.\nRESPONSIBILITIES AND DUTIES\nServices incoming calls by taking and processing local orders, responding to technical questions, entering sales notes, and tracking shipments.\n\nPromotes and maintains good customer relationships by servicing phone calls, delivering on customer needs and assisting all walk-in customers at the branch.\n\nWorks the “open orders” report and “back order” report daily to make sure customers are getting their orders in a timely manner.\n\nResponsible for the RMA processing at the branch.\n\nAssist the warehouse as needed with pulling/receiving orders and/or unloading/loading trucks.\n\nConducts specialty projects and performs other related duties as assigned by management, or to fulfill the “Primary Function” of the job.\n\nRequirements\nCompletion of High School degree with 2-3 years of sales & customer service experience\n\nMust have solid computer skills including strong MS Excel background\n\nMust possess the ability to work independently but function as a strong member of a team\n\nKnowledge of company products, the industry, competitors, and basic business concepts\n\nMust have excellent problem-solving skills, be detail oriented and organized\n\nMust be able to multi-task and work on many different projects at one time\n\nWORK HOURS\nWork hours are a typical first shift, 8 AM-5 PM schedule Monday-Friday, with occasional call-out weekend work when customer needs demand it.","description_format":"text","description_chars":1732,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-02T21:23:41Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":0.9,"age_days":9,"expected_fill_days":23,"reasons":["conf:3","win:mid","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/allredi-sales-support-specialist","json_url":"https://alion.io/job/allredi-sales-support-specialist.json","meta":{"generated_at":"2026-11-12T20:59:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669750},"rest":"https://alion.io/mcp/rest/get_company?id=669750"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallredi-sales-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallredi-sales-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallredi-sales-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allredi-sales-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallredi-sales-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3640042}},{"tool":"search_jobs","arguments":{"company":"allredi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3640042},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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