{"id":3453563,"url":"https://alion.io/job/allstarsit-junior-it-support-specialist","title":"Junior IT Support Specialist","company":{"id":4485836,"name":"Allstarsit","domain":"allstarsit.com","url":"https://alion.io/company/allstarsit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kyiv, Ukraine"],"countries":["UA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-29T11:21:09Z","employer_posted_date":null,"last_verified_at":"2026-10-29T11:21:09Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"We are looking for a Junior IT Support Specialist to help employees with everyday technical issues and support equipment management across the company.\n\nYou will work under the IT Manager’s guidance, following established procedures and escalating complex issues. This role suits someone with basic hands-on IT experience, strong organisational skills and an interest in developing their technical knowledge.\n\nResponsibilities\n\nManage IT equipment: Maintain inventory, prepare laptops and peripherals, and coordinate deliveries, returns, repairs and approved disposal.\n\nSupport procurement and licence tracking: Collect equipment requirements, compare supplier offers, prepare purchase requests and track software licences and renewals.\n\nProvide technical support: Troubleshoot routine hardware, software and connectivity issues for internal teams and client engineers within the approved scope.\n\nAssist with onboarding and offboarding: Prepare equipment, configure approved accounts and update user access in Microsoft 365, Google Workspace and other tools within assigned permissions.\n\nSupport office technology: Assist with basic network checks, access cards, CCTV availability and meeting room or event equipment.\n\nTrack requests and documentation: Register IT requests, follow up with users and maintain equipment records, checklists and user instructions. Escalate urgent or unresolved issues to the IT Manager.\n\nRequirements\n\nBasic hands-on experience in IT support, help desk or a similar role, including internships.\n\nAbility to set up laptops, install software and troubleshoot common hardware and peripheral issues.\n\nBasic familiarity with Microsoft 365, Google Workspace and user account administration.\n\nUnderstanding of basic networking concepts, including Wi-Fi and wired connections.\n\nStrong attention to detail and the ability to keep records accurate and organised.\n\nClear communication skills, patience and a helpful approach to supporting users.\n\nAbility to follow instructions, prioritise routine tasks and recognise when to ask for support.\n\nNice to Have\n\nExperience with ticketing systems or IT equipment inventories.\n\nFamiliarity with employee onboarding and offboarding.\n\nExperience setting up meeting room audio and video equipment.","description_format":"text","description_chars":2258,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T12:21:41Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.878,"p_room":0.9,"age_days":12,"expected_fill_days":23,"reasons":["seen:12","velocity","win:mid","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/allstarsit-junior-it-support-specialist","json_url":"https://alion.io/job/allstarsit-junior-it-support-specialist.json","meta":{"generated_at":"2026-11-11T18:17:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4485836},"rest":"https://alion.io/mcp/rest/get_company?id=4485836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fallstarsit-junior-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fallstarsit-junior-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fallstarsit-junior-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/allstarsit-junior-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fallstarsit-junior-it-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3453563}},{"tool":"search_jobs","arguments":{"company":"allstarsit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3453563},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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