Senior AI Software Engineer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Law & Regulations delivers expert legal services that protect Allstate and its customers while ensuring compliance with evolving regulatory and ethical standards. We provide comprehensive support across claims litigation, complex corporate transactions, and enterprise-wide compliance programs, enabling the business to confidently navigate today's legal landscape.

By leveraging innovative legal strategies, modern technology, and emerging AI capabilities, we promote seamless collaboration, proactive risk management, intelligent decision-making, and effective problem solving across the organization. We demonstrate our core values through integrity, accountability, collaboration, and excellence. We are trusted legal advisors who place the needs of our customers and business partners at the heart of everything we do. We value each other, seek feedback, and take meaningful action to continuously improve.

As our legal technology ecosystem evolves, we embrace Generative AI, intelligent automation, and data-driven innovation to enhance operational efficiency, knowledge management, and service delivery while maintaining the highest standards of governance, security, privacy, and responsible AI.

Our collective success is enabled by collaboration across all areas of responsibility within Allstate and by upholding the legal and ethical foundation that drives business performance.

What We Deliver

Exceptional Legal Support: Expert counsel and representation that safeguard Allstate's interests and support our customers.

Compliance & Ethical Governance: Oversight of enterprise-wide privacy, regulatory compliance, and ethics programs.

Innovative Legal Operations: Use of agile processes, Generative AI, and modern technologies to enhance operational efficiency, knowledge discovery, and service delivery.

Job Summary

The AI Software Engineer designs, develops, deploys, and supports secure AI-powered enterprise applications, intelligent automation solutions, and system integrations that enable critical business operations. Working across backend services, frontend experiences, cloud-native architectures, and AI engineering, this role delivers scalable, reliable solutions to complex business challenges.

The ideal candidate combines software engineering expertise with hands-on experience in Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI frameworks, and cloud-native technologies. This role includes ownership of technical solutions, participation in architectural discussions, and collaboration with business, legal, and technology teams to deliver innovative AI-driven products while adhering to governance, compliance, privacy, and security standards.

Key Responsibilities

· Design, develop, and maintain backend services and APIs using modern frameworks (e.g., Java Spring Boot, Node.js, or Python FastAPI).

· Integrate and deploy Generative AI models (e.g., OpenAI, Hugging Face, LangChain) into production environments.

· Design and implement solutions leveraging LLMs, Generative AI, Agentic AI, and Retrieval-Augmented Generation (RAG) architectures.

· Fine-tune and optimize LLMs for specific use cases.

· Collaborate with product managers, architects, and cross-functional teams to define technical solutions and deliver business outcomes.

· Integrate AI/ML services and APIs into enterprise applications while following engineering and security best practices.

· Develop intelligent automation solutions that improve productivity, user experience, and operational efficiency.

· Troubleshoot, optimize, and enhance application performance, scalability, and reliability.

· Contribute to technical documentation, architecture discussions, and continuous improvement initiatives.

· Deploy and manage applications on cloud platforms, preferably Microsoft Azure.

· Participate in Agile ceremonies, including daily standups, sprint planning, backlog refinement, and retrospectives.

· Actively contribute to software development efforts by writing, reviewing, and maintaining high-quality, scalable, and secure code.

Required Skills

· 3+ years of software development experience using Python and/ or Java Spring Boot.

· Experience working with Generative AI APIs and/or open-source models.

· Experience with LangChain, LLM orchestration, or RAG (Retrieval-Augmented Generation) pipelines.

· Familiarity with prompt engineering, embedding models, or vector databases.

· Strong understanding of RESTful APIs, microservices architecture, and asynchronous processing.

· Knowledge of web and API security frameworks.

· Experience with relational databases NoSQL databases (MongoDB, DocumentDB), vector databases, Kafka, caching, and Kubernetes.

· Strong communication, collaboration, and problem-solving skills.

· Ability to manage multiple priorities and contribute effectively within a cross-functional team.

Preferred Skills:

· Exposure to multi-modal AI systems and agentic AI frameworks.

· Exposure to MLOps and model deployment workflows.

· Experience with Docker, Kubernetes, and CI/CD pipelines.

· Experience with cloud platforms (Azure, AWS or GCP).

· Knowledge of frontend frameworks like React or Angular.

Experience

· 4 or more years of experience

Skills

Cloud Platforms: Microsoft Azure (Azure OpenAI Service, Azure AI Search, Azure Machine Learning, ADLS), AWS

Containerization & Orchestration: Kubernetes, Docker, AWS EKS, Linux

Programming: Java, Spring Boot, Python, JavaScript/TypeScript, React

DevOps & Automation: Jenkins CI/CD, MLOps, Pipeline Orchestration

Data & Databases: SQL Server, MongoDB, DocumentDB, Vector Databases

AI/ML & LLM Technologies: Azure OpenAI, LangChain, Semantic Kernel, Agentic AI Frameworks, LLMs, Prompt Engineering, RAG

Professional Skills: AI Application Development, Full Stack Development, Problem Solving, Collaboration, Agile Development, Communication

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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For jobs in Los Angeles, please click “here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.