{"id":3893959,"url":"https://alion.io/job/alltrails-people-workplace-operations-associate","title":"People & Workplace Operations Associate","company":{"id":3362,"name":"AllTrails","domain":"alltrails.com","url":"https://alion.io/company/alltrails","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":88000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-11-06T21:04:18Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T19:41:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the role\nWe’re looking for a People & Workplace Operations Associate who will be responsible for creating a thoughtful, engaging and reliable employee experience at AllTrails. Reporting to the Manager, People & Talent Operations, this role supports programs across the employee lifecycle and serves as the day-to-day office liaison for the AllTrails San Francisco office.\nThe ideal candidate is highly organized, service-oriented, and energized by being out in front of employees. They’re adept at balancing detailed operational workflows, facilitating employee connection, and overseeing the practical needs of a hybrid office environment. They are a welcoming first point of contact who keeps work moving, identifies opportunities to improve processes, and partners effectively with People, IT, vendors, and employees across the company.\nWhat you’ll do\nPeople Operations\nCoordinate employee lifecycle workflows, including interview scheduling, preboarding (background-check coordination, I-9 verification, materials, leading orientation), and offboarding\n\nUpdate employee records, process data changes in appropriate systems and support recurring compliance checks in support of established People workflows\n\nCoordinate leave administration and escalate policy or complex cases\n\nSupport People programs and special projects, such as intern operations and employee lifecycle process improvements\n\nAct as a culture ambassador and drive initiatives to build community across the company\n\nIdentify recurring issues and recommend practical improvements to automate manual tasks wherever possible, such as creating repeatable templates, making People processes more efficient, consistent, and employee-friendly\n\nRespond to employee and manager questions through People Operations channels and route more complex questions to the appropriate People team partner\n\nOffice and workplace management\nServe as the primary day-to-day point of contact for daily workplace operations, including office supplies procurement, pantry maintenance, shipping and receiving, and tracking related spend and expenses\n\nOversee facilities maintenance, cleaning, repairs, and general office-related requests to keep the workplace safe, functional, and welcoming\n\nProvide onsite operational support and act as host during office events and team gatherings (note: role does not own event planning)\n\nMaintain thorough documentation and standard operating procedures to ensure business continuity and eliminate single points of failure\n\nWhat you bring\n2+ years of relevant experience in People Operations, HR administration, workplace operations, or a related operational role; direct People Operations experience is preferred\n\nStrong organization and attention to detail, with reliable follow-through across recurring processes and day-to-day requests\n\nA service-oriented, approachable style and the judgment to handle confidential information thoughtfully\n\nA natural connector and confident communicator: comfortable speaking up in group settings, hosting or emceeing a gathering, and building rapport quickly with people you've just met.\n\nClear communication skills and the ability to partner with employees and cross-functional teams\n\nConfident balancing hands-on office needs with employee lifecycle and administrative work\n\nCapable of working onsite at our San Francisco office every Wednesday, with flexibility to come in on additional days as needed to support office operations and welcome visiting employees and teams\n\nCuriosity and initiative to spot process gaps, document workflows, and suggest practical improvements\n\nBonus points\nExperience with Rippling is a plus; familiarity with Slack, Google Workspace, and Glean, or ability to learn new tools quickly, is also helpful\n\nPerks & Benefits\nCompetitive and equitable compensation, including ownership through equity and performance-based bonuses\n\nComprehensive health, dental, and vision coverage to support your physical and mental well-being\n\nUnlimited PTO in addition to company holidays\n\nDedicated time once a month to test and improve our product through company-wide no-meeting days\n\nFully paid parental leave to birthing and non-birthing parents\n\n401k Match & access to financial wellness resources through Origin\n\nRemote work stipend to help you design a comfortable and productive home office\n\nAnnual learning stipend to invest in your long-term professional growth and skills\n\nExclusive discounts on our subscriptions and merchandise for you and your friends & family\n\nAn authentic investment in you as a human being and a professional-we value your identity as much as your output","description_format":"text","description_chars":4633,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Home office","Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Health Apps","Consumer & Utility Software"],"lifecycle":[{"event":"open","at":"2026-11-06T22:31:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":4,"green_card_filings_12m":1,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of 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