{"id":4269608,"url":"https://alion.io/job/ally-principal-software-engineer","title":"Principal - Software Engineer","company":{"id":669884,"name":"Ally","domain":"ally.com","url":"https://alion.io/company/ally-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":true,"has_equity":true,"technologies":[{"name":"ActiveMQ","optional":false},{"name":"AIOps","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"Ansible","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Chef","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"GitLab","optional":false},{"name":"GitLab CI","optional":false},{"name":"Grafana","optional":false},{"name":"Hibernate","optional":false},{"name":"IAM","optional":false},{"name":"IBM MQ","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"Nginx","optional":false},{"name":"OpenShift","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Red Hat","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false},{"name":"Apache Kafka","optional":true},{"name":"COBOL","optional":true},{"name":"Coherence","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T17:22:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Ally and Your Career\nAlly Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?\nWork Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.\n\nThe Opportunity\nThe Principal Software Engineer owns the reliability, architecture and modernization of the middleware and cloud platforms that run Ally's consumer-servicing applications. The role spans the full estate: the enterprise middleware platforms in production today (Oracle WebLogic, IBM WebSphere, JBoss, Oracle SOA/OSB, IBM MQ/ActiveMQ) and the cloud-native target state (Kubernetes/Red Hat OpenShift and AWS, provisioned with Infrastructure-as-Code and delivered through GitLab CI/CD).The engineer sets Site Reliability Engineering standards (SLIs, SLOs, error budgets, capacity plans), serves as the Level 3 technical authority for production incidents, platform migrations from on-premises middleware to cloud-native platforms, and introduces automation - including AI-assisted operations - that reduces manual effort and unplanned outages. All work is performed under financial-services change, audit and security controls.\n\nThe Work Itself\nKey responsibilities\nArchitect, build and operate the middleware and cloud platforms supporting consumer-servicing applications, including Oracle WebLogic, IBM WebSphere, JBoss, Apache/NGINX, Oracle SOA Suite / Oracle Service Bus, and IBM MQ / ActiveMQ messaging.\nMigration and modernization of on-premises middleware workloads to Kubernetes / Red Hat OpenShift and AWS (EC2, EKS, RDS, S3, IAM, VPC, CloudWatch), including capacity sizing, cut-over planning and rollback design.\nDefine and implement Infrastructure-as-Code (Terraform, Ansible) and CI/CD pipelines (GitLab, Jenkins) with embedded security scanning, deployment automation and environment consistency across development, test, staging and production.\nEstablish Site Reliability Engineering standards: service-level indicators and objectives, error budgets, capacity forecasting, availability engineering and performance baselines; instrument platforms with Prometheus, Grafana, Splunk, Dynatrace or AppDynamics.\nServe as Level 3 technical authority for production incidents and problem management: lead root-cause analysis, implement preventive measures, and drive reduction of recurring incidents and unplanned outages.\nPlatform security and governance controls: SSL/TLS certificate lifecycle, LDAP/directory integration, F5 BIG-IP load balancing, firewall and port management, patch management and end-of-life remediation, with evidence that satisfies internal audit and regulatory examinations.\nExecute Incident, Problem, Change and Release Management in ServiceNow in compliance with SLA, governance and regulatory requirements.\nDesign and implement AI-assisted operational automation (incident analysis, vulnerability remediation, runbook and documentation generation, knowledge management) and evaluate new AIOps capabilities for adoption.\nWork on technical assessments, feasibility studies and architecture reviews for strategic initiatives; produce system design documents, build guides, runbooks and operational standards.\nGuide engineers across SRE, DevSecOps and Release Management; coordinate with application, security, infrastructure and vendor teams, including offshore support.\nMinimum qualifications (required)\nEducation\nBachelor's degree, or foreign academic equivalent, in Computer Science, Computer Applications, Information Systems, Information Technology, or a closely related field.\nA Master's degree in one of the fields above with 5 years of experience is preferred.\nExperience\n7 years of progressive, post-degree experience in software, middleware, platform or infrastructure engineering, which must include:5 years architecting, building and administering enterprise middleware platforms - at least two of Oracle WebLogic, IBM WebSphere, JBoss, Oracle SOA Suite / Oracle Service Bus, IBM MQ or ActiveMQ - including clustering, high availability, SSL/TLS, LDAP integration, performance tuning and capacity planning;\n2 years engineering cloud or container platforms - public cloud (AWS, Azure or GCP) and/or Kubernetes, Red Hat OpenShift or Docker - using Infrastructure-as-Code (Terraform, Ansible, Puppet or Chef) and CI/CD pipelines (Jenkins or GitLab);\n3 years providing Level 2/3 production support for mission-critical, customer-facing applications, including incident, problem and change management, root-cause analysis and preventive remediation under SLA commitments.\n\nExperience in the sub-areas above may be gained concurrently.\nDemonstrated experience leading platform migrations, upgrades or modernization initiatives in an enterprise environment (telecommunications, financial services, government or comparable scale).\nRequired Technical skills\n1. Enterprise middleware architecture and administration - Architect-level on at least two of Oracle WebLogic, IBM WebSphere, JBoss, Oracle SOA Suite / OSB, IBM MQ, ActiveMQ; Apache HTTP Server, NGINX or Tomcat; environment build from the ground up, clustering, connection-pool tuning, SSL/TLS and LDAP integration, upgrades and migrations across Linux/Unix.\n2. Cloud and container platform engineering with IaC and CI/CD - Kubernetes / Red Hat OpenShift and public cloud (AWS preferred: EC2, EKS, RDS, S3, IAM, VPC, CloudWatch); Terraform and Ansible; GitLab CI/CD or Jenkins; container image build and deployment automation; F5 BIG-IP load balancing and firewall/port integration.\n3. Site Reliability Engineering and L3 production - SLI/SLO and error-budget design, capacity forecasting, availability engineering; observability with Prometheus, Grafana, Splunk, Dynatrace or AppDynamics; incident, problem, change and release management in ServiceNow; root-cause analysis and preventive remediation for customer-facing systems\nAlso required\nJava / J2EE application fundamentals (Spring, Hibernate, JDBC, REST and SOAP services) sufficient to diagnose application-tier issues and advise development teams.\nShell scripting and automation on Linux/Unix.\nWorking knowledge of IT governance frameworks (ITIL) and the change, audit and evidence requirements of a regulated enterprise.\nAbility to communicate technical risk, root cause and remediation plans to engineering leaders and business stakeholders.\nPreferred qualifications\nExperience applying generative-AI or AIOps tooling to operations: automated incident analysis, vulnerability remediation, runbook and documentation generation, knowledge management.\nFinancial-services or other regulated-industry experience with SOX, FFIEC or GLBA controls.\nKafka or other event-streaming platforms; Oracle Coherence; UrbanCode Deploy or Nexus.\nAWS Solutions Architect, Red Hat OpenShift or Kubernetes (CKA) certification.\nExperience coordinating 24x7 onshore/offshore support models and vendor-delivered engineering teams.\n\nHow We'll Have Your Back\nAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:\nTime Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).\nPlanning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.\nSupporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.\nBuilding a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.\nWork-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.\nOther Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.\nTo view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf\n\nWho We Are:\nAlly Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on \"Doing it Right\" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.\nAlly is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.\nIn accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email  with details of your accommodation request.\n\nBase Pay Range\n$110,000.00 - $180,000.00\nAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. 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