{"id":753218,"url":"https://alion.io/job/allylogistics-account-development-representative","title":"Account Development Representative","company":{"id":669436,"name":"Ally Logistics","domain":"allylogistics.com","url":"https://alion.io/company/allylogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Rapids, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3570},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-16T21:04:00Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Our Sales team is seeking an Account Development Representativewho will support, maintain, and develop customer accounts. This role will serve as both an Account Manager and Account Assistant for a book of multiple spot focused accounts and will manage the day-to-day responsibilities required to support this book. The ideal candidate for this position will enjoy building and maintaining strong relationships with multiple customers!\nThe Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it’s like to work at Ally Logistics.\nKEY ATTRIBUTES FOR SUCCESS:\nHUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all.\nHUNGRY: A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.\nSMART: We’re looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.\nPRIMARY JOB DUTIES:\nDevelop and implement strategies with Account Teams and Sales Leadership to maximize and strengthen relationships with all customers with the goal being individual account growth\nAssist in Developing customer SOP’s\nAssist in escalated situations with customers and aid in providing solutions\nCommunicate potential issues and concerns with the operations team\nEffectively communicate team needs to leadership\nProfessional communication both internally and externally\nUnderstand the urgency and risk of each individual account\nSet expectations internally for all personnel involved with accounts\nWillingness to coach and take ownership of all assigned accounts\nAssist in after-hours coverage where needed\nCross-functional collaboration\nHave knowledge of all modes of transportation\nUnderstands upsell opportunities and has the skill set to acquire new buisness\nStay up-to-date on the latest market trends within the industry\nDAY TO DAY RESPONSIBILITIES:\nProfessional, timely and efficient communication with operations (i.e. Proactive update requests, collecting paperwork, monitor tracking updates)\nProfessional, timely and efficient communication with customers (i.e. Providing updates to delays upon request, proactive updates, quoting)\nBid on ALL spot market opportunities that fit Ally’s capabilities\nUtilize leadership for all questions and concerns regarding an account\nEnsure loads are being built and scheduled in a timely manner\nClose loads out in a timely manner\nRespond to billing needs (POD, lumper, etc)\nCreate Customer SOPs for ALL accounts\nSet up customer calls and check-ins\nDetermine the best equipment type (i.e. Could this be partial?)\nCOMPENSATION:\nThis position will earn a $50K base salary + additional commissions + access to monthly bonuses.\nBENEFITS & PERKS:\nHealth / Dental / Vision Insurance Plans\n401K Plan with Employer Match\nLife Insurance Plan (100% employer paid)\nPTO Plan (3 weeks PTO for new employees, grows with tenure)\n6 paid holidays\nPaid Parental Leaving Bond\nFree professional coaching through Boon Health\nBaby-feeding support and on-site Lounge through Pumpspotting\nComprehensive training program\nCommitment to defend employees who have signed predatory non-competes (Learn more here)\nOngoing, in-house professional development\nIn-office gym complete with strength and cardio equipment as well as Peloton bikes\nOn-site espresso machine and snack machine\nOn-site golf simulator\nQUALIFICATIONS:\nA successful candidate must possess the following traits/skills:\nExperience in maintaining and developing accounts\nMinimum 2 years of industry experience\nAlignment with Ally’s #HUSTLE values\nStrong written and verbal communication skills\nMust be comfortable in a fast-paced and high-energy environment\nWillingness to coach and be coached\nStrong detail orientation\nConflict management and resolution skills\nOrganized\nPositive attitude\nGRIT\nAbility to multitask\nADDITIONAL INFO:\nThis is NOT a remote position.\nA cover letter is highly recommended, even if it's brief. Tell us why you are a fit!\nSigning a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.\nACCOLADES & INDUSTRY AFFILIATIONS:\nOne of the Inc. 5000 fastest-growing companies four years running\nOne of West Michigan’s Best and Brightest Employers\nMember of Women in Transportation\nEQUAL OPPORTUNITY STATEMENT:\nAlly Logistics is an Equal Opportunity Employer. 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