{"id":3014450,"url":"https://alion.io/job/almstead-office-manager","title":"Office Manager","company":{"id":669069,"name":"Almstead","domain":"almstead.com","url":"https://alion.io/company/almstead","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":87,"open_postings":12,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":110,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New Rochelle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":98000,"currency":"USD","period":"year","gross":null,"usd_annual":98000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T22:11:05Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T23:48:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":1},"description":"Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee’s professional aspirations, career development, safety and quality of life.\nJob Description\nThe Office Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team.\nResponsibilities\nTrain and supervise administrative staff\nCreate detailed in-depth client specific proposals in conjunction with the sales arborists\nHandle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.\nCustomer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments\nKey account follow-up, accounts receivable follow-up, and collection calls\nConduct biweekly A/R meetings and assist with collections process\nMaintaining multiple sales calendars, creating work orders, daily debriefing.\nAdministration of customer database and files, payment processing\nAct as main point of contact between ownership and administrative staff\nConduct weekly administrative staff meetings to determine allocation of resources\nConduct periodic performance reviews of administrative staff\nGather payroll information weekly for submittal to the Accounting department.\nCoordinate work to be scheduled for clients including notification and appointment scheduling.\nEnforce company policy and standards for customer service throughout the office\nOversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.\nCoordinate daily meetings with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals\nPrepare monthly account invoicing and budgets for select commercial, municipal, and educational clients\nPrepare Daily/Weekly billing details for Central Park Contracts (including logs)\nAssist in the renewal of all applicable company licenses\nMaintain office supply inventory and oversee purchasing\nAssist with end of month close, as needed\nProvide additional administrative support to arborists and general office support\nComplete all tasks accurately and efficiently.\nOther duties as assigned\nRequirements\nMinimum 5 years' experience in office management supervising a staff of 3 or more.\nExperience in arboriculture or landscaping services preferred.\nPrior experience creating proposals, reports and/or presentations required.\nExperience dealing with high-volume clientele, and providing exceptional customer service.\nExperience with inbound and outbound phone work.\nProficient in Microsoft Office.\nEligible to work in the United States.\nEducation/Training\nA degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field, typically requiring two to four years of study.\nBenefits\nWe offer a competitive compensation package, $80,000 - 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