{"id":1773396,"url":"https://alion.io/job/alo-yoga-flagship-general-manager-milan","title":"Flagship Store Director - Milan","company":{"id":668666,"name":"Alo Yoga","domain":"aloyoga.com","url":"https://alion.io/company/aloyoga","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":101,"ghost_share":0,"stale_share":0.663,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":885},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-05-27T07:05:31Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T06:58:06Z","board_verified":true,"closed_at":null,"days_open":158,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":157},"description":"WHY JOIN ALO?\nMindful movement. It’s at the core of why we do what we do at ALO-it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.\nThe Flagship General Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.\nBusiness Leader\nDevelop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.\nLocal market knowledge of clientele base and brand competitors.\nAware of business trends that relate to the success of the store and brand.\nMake informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.\nDemonstrate strong business acumen through KPI’s to develop and support business driving strategies\nLead team by leveraging company tools, incentives & strategies to support meeting sales goals\nIdentify and communicate individual and team training needs.\nImpact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.\nPeople Leader\nFacilitate new hire onboarding, and on-going training for existing staff members.\nEnsure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do.\nConsistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).\nEstablish an individual development plan to support professional growth aspirations and talent needs at ALO.\nUse company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement\nMonitor and address performance issues on a timely basis\nConducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.\nActively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.\nInterview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues\nUtilize check-in process as a tool for colleague talent development, promotion and advancement\nEnsure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.\nOperations Leader\nEnsure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house\nMaintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team\nSupervise inventory management to ensure store shrink is at or below company target\nComplete all required daily and weekly reporting as requested\nManage headcount and payroll objectives for the store staff\nImplement tactics to manage and maintain an effective P&L strategy\nPlan for future business needs to continually improve business results\nEnsure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures\nMake well-versed recommendations to help improve the company's operational systems and processes\nBusiness Partner\nIdentify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate\nSatisfactorily resolve all customer issues and/or complaints in a timely manner\nCollaborate with cross-functional business partners to support organizational goals\nCommunicate effectively and efficiently with all levels in the organization, including the executive team\nPartner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives\nDemonstrate an ability to navigate the organization with a balance of business need and brand culture\nConduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives\nConsistently reinforce company standards and policies and hold staff accountable in partnership with corporate\n General Manager Qualifications:\nPrior experience within retail or related industry experience\nWorking knowledge of MS Office (Word, Excel and Outlook)\nExperience managing and leading a team\nDynamic interpersonal and communication skills, both verbal and written\nExtraordinary guest experience, organizational and time management skills\nAgile with the ability to handle multiple tasks in a changing environment\nHighly Motivated by driving business in a fast-paced, innovative environment\nBusiness owner mindset with an entrepreneurial spirit\nIndependent work ethic, time management skills, and personal accountability\nAligns with and embodies ALO's Guiding Principles\nDiversity and Inclusion statement \nAs an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.\nInterview Process adjustments \nIf you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing  will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.#LI-JJ1\nFor CA residents, Job Applicant Privacy Policy HERE.","description_format":"text","description_chars":6985,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-03T16:00:38Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.492,"p_room":0.28,"age_days":157,"expected_fill_days":53,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/alo-yoga-flagship-general-manager-milan","json_url":"https://alion.io/job/alo-yoga-flagship-general-manager-milan.json","meta":{"generated_at":"2026-11-01T07:58:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668666},"rest":"https://alion.io/mcp/rest/get_company?id=668666"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falo-yoga-flagship-general-manager-milan"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falo-yoga-flagship-general-manager-milan"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falo-yoga-flagship-general-manager-milan"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alo-yoga-flagship-general-manager-milan\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falo-yoga-flagship-general-manager-milan"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1773396}},{"tool":"search_jobs","arguments":{"company":"aloyoga.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1773396},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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