{"id":1139634,"url":"https://alion.io/job/alone-support-coordinator-5","title":"Support Coordinator","company":{"id":669192,"name":"ALONE","domain":"alone.ie","url":"https://alion.io/company/alone","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37000,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":42433},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T10:13:52Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T18:08:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Contract: Full time - Permanent\nLocation: Westport\nWorking Hours: 35 Hours per week 5 over 7 days.\nSalary: €37,000\nDrivers license and own car is essential\nThis is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater.\nThe successful candidate, upon commencing employment, will undergo a comprehensive induction and training programme to ensure readiness for the role's responsibilities and will have the opportunity to make a positive impact on the lives of numerous older people in Ireland.\nSupport Coordinators play a critical role in facilitating practical support and coordinating services for older people to address their challenges effectively. The role focuses on assessing needs, connecting with partners and coordinating services to ensure a comprehensive and targeted approach.\nSupport Coordinators are field based, and travel is required within the community. A clean driver’s license and own car is mandatory.\nResponsibilities\nSupport Coordination\nProvide support coordination by devising personalised support plans to address challenges and find solutions to enhance the older persons quality of life.\nProvide access to ALONE’s services while coordinating and enabling older people to access other services in the community.\nAdvocate for older people's needs within health, social care, and welfare services, working to streamline access and enhance service delivery.\nPartnership Engagement\nEstablish and nurture strong referral relationships with both statutory and non-statutory agencies in the designated area, fostering collaboration and access to a wider range of support services.\nDevelop and maintain efficient referral pathways for ALONE’s Support Coordination services, optimising service coordination.\nPerformance Management and Reporting\nAdherence to ALONE's Quality management systems and policies, ensuring a consistent and high-quality service delivery approach.\nMonitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older people.\nDeliver thorough and timely reports on service developments, challenges and achievements.\nTechnology Integration\nManage the distribution and installation of technology that enhances older people's well-being and safety.\nData Management\nMaintain records on ALONE’s CRM database, capturing essential details to inform service delivery and future strategies.\nEssential skills & experience\nThe successful candidate will be able to demonstrate:\nDemonstrated passion for improving the lives of older people and commitment to ALONE’s mission.\nProblem-solving skills, focusing on efficient needs assessment and resource allocation.\nExcellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeholders.\nProficiency in utilising technology and data management systems, enhancing service efficiency and reporting accuracy.\nGood organisational and multitasking skills, with a solution-focused approach to complex challenges.\nKeen attention to detail, enabling accurate record-keeping and effective service monitoring.\nEnthusiasm for setting and achieving SMART targets that maximize the positive impact on older individuals.\nSelf-starter with a capacity to work well with stakeholders\nMust have full clean driving licence and own transport.\nA background in older people-related fields is not required. The key factor is a strong alignment with ALONE's mission and the ability to efficiently coordinate services and address challenges faced by older people.\nExtra Benefits\nSalary€37,000 per year\n35 Hour week (core hours 9-5) -Full-time employees can enjoy a 35-hour working week\nAnnual Salary Reviews\nTime Off in Lieu\nMileagePolicy in place for applicable roles\nDeath in Service - after 6 months’ probation successfully completed\nTravel Saver Schemes\nSick Pay Scheme- after 6 months’ probation successfully completed\nBike to Work Scheme\nHSF Partnership\nComprehensive Training & Development\nBespoke Induction Programmes\nProgression Opportunities\nFurther Education Opportunities\nEmployee Assistance Programme - ALONE provides a 24hour support programme for all our Employee’s.GP telephone Advice\nVirtual Doctor\nPrivate Prescription Service\n6 structured Counselling/ Emotional Wellbeing Service\nLegal Helpline\n\nThe closing date for applications is Wednesday 30th September 2026.\nALONE is an equal opportunities employer.","description_format":"text","description_chars":4531,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Financial Services","Health Care"],"lifecycle":[{"event":"open","at":"2026-09-23T10:13:52Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:1","win:early"],"computed_at":"2026-09-23T19:19:14Z"},"pay":{"stated_usd_annual":42433,"is_top_pay":false},"html_url":"https://alion.io/job/alone-support-coordinator-5","json_url":"https://alion.io/job/alone-support-coordinator-5.json","meta":{"generated_at":"2026-09-23T19:19:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}