{"id":3256345,"url":"https://alion.io/job/alphabe-insight-call-center-representative-16","title":"Call Center Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":73,"open_postings":894,"ghost_share":0.538,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T00:29:47Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T03:40:32Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.\n Job Description: We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team. 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You will play a crucial role in enhancing customer satisfaction by effectively addressing inquiries, resolving complaints, and delivering accurate information about our products and services.\nResponsibilities:\nHandle incoming customer calls and inquiries professionally and promptly.\nProvide accurate information about products, services, and policies.\nResolve customer complaints and issues with patience and empathy.\nDocument all call details and customer interactions accurately in the system.\nCollaborate with other departments to ensure customer satisfaction.\n Requirements\nHigh school diploma or equivalent; associate's or bachelor's degree preferred.\nProven experience in a call center or customer service role.\nExcellent verbal and written communication skills.\nStrong problem-solving abilities and attention to detail.\nAbility to manage multiple tasks and handle challenging situations with composure.\n Competitive salary package\nOpportunities for professional growth and career advancement\nCollaborative and innovative work environment\nSkill development through hands-on experience and mentorship\nExposure to diverse projects and industry-leading clients","description_format":"text","description_chars":1648,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-26T02:18:10Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.372,"p_room":1,"age_days":6,"expected_fill_days":18,"reasons":["conf:2","stale_co","evergreen","wave","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-call-center-representative-16","json_url":"https://alion.io/job/alphabe-insight-call-center-representative-16.json","meta":{"generated_at":"2026-11-02T04:58:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-call-center-representative-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-call-center-representative-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-call-center-representative-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-call-center-representative-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-call-center-representative-16"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3256345}},{"tool":"search_jobs","arguments":{"company":"alphabeinsight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3256345},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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