{"id":2685210,"url":"https://alion.io/job/alphabe-insight-call-center-representative-4","title":"Call Center Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":900,"ghost_share":0.56,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3800,"max":4400,"currency":"USD","period":"month","gross":null,"usd_annual":52800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T02:48:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T09:25:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.\nIntroduction\nWe are looking for a customer-focused Call Center Representative to assist customers with questions, provide accurate information, and help resolve service-related concerns. This role is ideal for someone who communicates clearly, listens carefully, and enjoys helping people find solutions in a structured team environment.\nResponsibilities\nHandle incoming and outgoing customer calls as assigned.\n\nProvide clear information about company products, services, and procedures.\n\nIdentify customer needs and respond to inquiries professionally.\n\nAssist with routine concerns and escalate complex matters when necessary.\n\nMaintain a courteous and helpful tone during customer interactions.\n\nDocument relevant customer interactions according to established procedures.\n\nCollaborate with colleagues to support service quality and customer satisfaction.\n\nWork toward established service standards and performance expectations.\n\nWhat We Offer\nTraining on company procedures and customer service expectations.\n\nOngoing coaching and team support.\n\nOpportunities to develop communication and problem-solving skills.\n\nPotential for professional growth based on performance.\n\nCompetitive compensation.\n\n Strong verbal communication and active listening skills.\n\nPatient, professional, and solution-oriented attitude.\n\nAbility to understand customer needs and respond appropriately.\n\nGood attention to detail and time-management skills.\n\nWillingness to learn company procedures and service standards.\n\nPrevious call center or customer service experience is welcome but not required.\n\n Competitive Salary: $50,000 - $55,000 annually.\n\nCareer Growth Opportunities: Clear pathways for professional advancement and long-term development.\n\nProfessional Training: Opportunities to strengthen communication, leadership, and client relationship skills.\n\nSkill Development: Gain valuable experience in brand representation, business communication, teamwork, and strategic thinking.\n\nSupportive Team Environment: Work alongside ambitious professionals who value collaboration and shared success.\n\nMeaningful Contributions: Take on responsibilities that directly support business relationships and brand growth.\n\nProfessional Exposure: Develop transferable skills and gain insight into a fast-paced, evolving business environment.","description_format":"text","description_chars":2764,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-16T07:24:44Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:1","stale_co","wave","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":52800,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-call-center-representative-4","json_url":"https://alion.io/job/alphabe-insight-call-center-representative-4.json","meta":{"generated_at":"2026-10-18T11:01:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16268,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-call-center-representative-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-call-center-representative-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-call-center-representative-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-call-center-representative-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-call-center-representative-4"}]}