{"id":2819365,"url":"https://alion.io/job/alphabe-insight-call-center-representative-5","title":"Call Center Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":72,"open_postings":861,"ghost_share":0.557,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":36000,"max":39000,"currency":"USD","period":"year","gross":null,"usd_annual":39000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T14:50:53Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-23T16:00:49Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"At Skillbridge Academy, we believe that strong communication, continuous learning, and professional development are the foundations of success. We are committed to creating an engaging, supportive environment where individuals can strengthen their skills, build meaningful careers, and reach their full potential.\n Skillbridge Academy is seeking a motivated, personable, and detail-oriented Call Center Representative to join our growing team in New York, NY.\nIn this role, you will serve as a key point of contact, delivering exceptional customer service, responding to inquiries, and ensuring a positive experience through every interaction. This opportunity is ideal for individuals who enjoy connecting with people, solving problems, and developing valuable professional skills in a collaborative environment.\nKey Responsibilities\nHandle inbound and outbound calls with professionalism and courtesy.\n\nRespond to customer inquiries and provide clear, accurate information.\n\nAssist with resolving concerns while maintaining a positive customer experience.\n\nMaintain organized and accurate records of customer interactions.\n\nCollaborate with team members to improve service quality and efficiency.\n\nFollow established communication standards and operational procedures.\n\nContribute to team goals and overall customer satisfaction.\n\n Excellent verbal and written communication skills.\n\nStrong interpersonal and active listening abilities.\n\nPositive attitude with a customer-focused mindset.\n\nAbility to multitask and stay organized in a fast-paced environment.\n\nStrong attention to detail and problem-solving skills.\n\nBasic computer proficiency and willingness to learn new systems.\n\nDependable, adaptable, and eager to grow professionally.\n\n Competitive Salary: $36,000 - $39,000 annually.\n\nCareer Growth Opportunities: Develop professionally with opportunities for advancement.\n\nProfessional Skill Development: Strengthen communication, customer service, and problem-solving skills.\n\nSupportive Team Environment: Work alongside collaborative, goal-oriented professionals.\n\nTraining & Development: Gain practical knowledge and build confidence through continuous learning.\n\nFull-Time Opportunity: Establish a strong foundation for long-term career growth.","description_format":"text","description_chars":2256,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","DoD SkillBridge","Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-18T16:04:47Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.643,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:4","stale_co","wave","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":39000,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-call-center-representative-5","json_url":"https://alion.io/job/alphabe-insight-call-center-representative-5.json","meta":{"generated_at":"2026-10-23T19:36:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-call-center-representative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-call-center-representative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-call-center-representative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-call-center-representative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-call-center-representative-5"}]}