{"id":2826146,"url":"https://alion.io/job/alphabe-insight-customer-experience-associate","title":"Customer Experience Associate","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":73,"open_postings":871,"ghost_share":0.541,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":44000,"currency":"USD","period":"year","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T19:42:08Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-25T14:55:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"At Park 6 Logistics, we believe exceptional service begins with exceptional people. Our commitment to operational excellence, effective communication, and customer satisfaction drives everything we do.\nWe foster a professional, collaborative, and growth-oriented workplace where individuals are encouraged to develop their skills, take initiative, and make a meaningful impact. As we continue to grow, we're looking for motivated professionals who share our passion for delivering outstanding customer experiences.\n Park 6 Logistics is seeking a personable, detail-oriented, and enthusiastic Customer Experience Associate to join our team in Cincinnati, OH.\nIn this role, you will serve as a key point of contact for customers, helping ensure every interaction is professional, efficient, and positive. You'll work closely with team members to address inquiries, coordinate solutions, and maintain the high service standards that define our organization.\nThis opportunity is ideal for individuals who enjoy working with people, solving problems, and developing valuable professional skills in a dynamic business environment.\nKey Responsibilities\nDeliver exceptional customer service through clear, friendly, and professional communication.\n\nRespond to customer inquiries and provide accurate information regarding services and processes.\n\nBuild and maintain positive relationships with customers through attentive and personalized support.\n\nCollaborate with internal departments to resolve concerns and ensure smooth service experiences.\n\nMaintain accurate customer records and update information as needed.\n\nIdentify opportunities to improve customer satisfaction and streamline daily processes.\n\nAssist with administrative and operational tasks to support overall team efficiency.\n\nRepresent Park 6 Logistics with professionalism, integrity, and a customer-first mindset\n\n Strong verbal and written communication skills.\n\nA positive, approachable attitude and genuine passion for helping others.\n\nExcellent organizational skills and attention to detail.\n\nAbility to multitask, prioritize responsibilities, and adapt to changing needs.\n\nStrong problem-solving abilities and a proactive approach to challenges.\n\nComfortable working both independently and collaboratively within a team.\n\nBasic computer proficiency and willingness to learn new systems.\n\nA dependable work ethic, professional demeanor, and eagerness to develop new skills\n\n At Park 6 Logistics, we recognize that investing in our people is essential to building a successful team.\n\nCompetitive Salary: Earn between $40,000 and $44,000 annually.\n\nCareer Growth Opportunities: Develop your career within an organization that values ambition and professional advancement.\n\nProfessional Skill Development: Strengthen your expertise in customer relations, communication, problem-solving, and business operations.\n\nSupportive Team Environment: Work alongside collaborative colleagues who encourage learning and shared success.\n\nTransferable Business Skills: Gain valuable knowledge and capabilities applicable across multiple professional disciplines.\n\nMeaningful Contributions: Play an important role in delivering excellent customer experiences and supporting organizational success.\n\nFull-Time Opportunity: Build a rewarding career in a structured, professional environment.\n\nYour career should be more than just a job. It should be an opportunity to grow, contribute, and achieve your professional goals.\nAt Park 6 Logistics, you'll have the chance to develop lasting skills, connect with people, and become part of a team that values dedication, fresh perspectives, and exceptional service.\nReady to Take the Next Step in Your Career?\nJoin Park 6 Logistics as a Customer Experience Associate and discover an opportunity to build your future while making every customer interaction count.\nApply Today - Your Next Opportunity Starts Here.\nPark 6 Logistics is committed to providing equal employment opportunities and fostering a respectful, inclusive workplace.\nWhy Join Park 6 Logistics?","description_format":"text","description_chars":4050,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-18T22:30:50Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.548,"p_room":1,"age_days":6,"expected_fill_days":19,"reasons":["conf:2","stale_co","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-customer-experience-associate","json_url":"https://alion.io/job/alphabe-insight-customer-experience-associate.json","meta":{"generated_at":"2026-10-25T17:51:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-customer-experience-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-customer-experience-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-customer-experience-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-customer-experience-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-customer-experience-associate"}]}