{"id":2864035,"url":"https://alion.io/job/alphabe-insight-customer-service-assistant-5","title":"Customer Service Assistant","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":72,"open_postings":861,"ghost_share":0.547,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":35000,"currency":"USD","period":"year","gross":null,"usd_annual":35000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T13:31:49Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T14:42:08Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"At Dinamic AS Group, we believe that exceptional marketing begins with bold ideas, strategic thinking, and meaningful connections. We are a forward-thinking company dedicated to delivering innovative marketing solutions that strengthen brand presence, enhance customer engagement, and drive measurable business growth.\nOur collaborative environment encourages creativity, professional development, and fresh perspectives. We empower our team members to take initiative, develop valuable skills, and contribute to projects that make a lasting impact.\n Dinamic AS Group is seeking a personable, detail-oriented, and enthusiastic Customer Service Assistant to join our growing team in Washington, DC.\nIn this role, you will serve as a key point of contact for customers, provide personalized assistance, address inquiries, and help ensure a seamless customer experience. You will work alongside a supportive team while developing valuable communication, organizational, and problem-solving skills.\nThis opportunity is ideal for individuals who enjoy interacting with people, thrive in collaborative environments, and are eager to grow professionally.\nKey Responsibilities\nDeliver friendly, professional, and attentive customer service.\n\nRespond to customer inquiries and provide accurate information about products and services.\n\nAssist customers with requests, concerns, and general support needs.\n\nMaintain positive customer relationships through effective communication.\n\nCoordinate with internal teams to ensure efficient service delivery.\n\nMaintain organized and accurate records of customer interactions.\n\nHelp identify opportunities to enhance customer satisfaction.\n\nContribute to daily operations and support overall team objectives.\n\n Strong verbal and written communication skills.\n\nFriendly, approachable, and professional attitude.\n\nExcellent interpersonal and active listening skills.\n\nAbility to multitask, prioritize responsibilities, and stay organized.\n\nStrong problem-solving skills and attention to detail.\n\nPositive mindset with a willingness to learn and improve.\n\nAbility to work independently and collaboratively.\n\nCommitment to providing exceptional customer experiences\n\n Competitive Salary: $31,000 - 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