{"id":3201967,"url":"https://alion.io/job/alphabe-insight-customer-service-representative-10","title":"Customer Service Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":72,"open_postings":861,"ghost_share":0.547,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3800,"max":4400,"currency":"USD","period":"month","gross":null,"usd_annual":52800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T04:55:59Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-27T19:27:38Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.\nAbout the Role\nWe are seeking a friendly, reliable, and solution-oriented Customer Service Representative to help customers receive timely and helpful assistance. The ideal candidate enjoys listening to people, understanding their needs, and providing clear information. This position offers an opportunity to develop professional communication and problem-solving skills while contributing to a customer-focused team.\nResponsibilities\nAssist customers with questions about products, services, and available options.\n\nListen to customer concerns and provide appropriate guidance.\n\nAddress routine service issues professionally and identify suitable next steps.\n\nMaintain a courteous and positive approach during customer interactions.\n\nWork with colleagues to resolve concerns and maintain consistent service standards.\n\nDevelop product knowledge to better support customer needs.\n\nShare recurring feedback with the team to help improve the customer experience.\n\nWhat We Offer\nTraining and ongoing guidance.\n\nA collaborative and supportive work environment.\n\nOpportunities to develop customer service and problem-solving skills.\n\nProfessional development and potential advancement.\n\nCompensation based on the position and experience.\n\n Strong communication and active listening skills.\n\nPatient, approachable, and professional demeanor.\n\nGood problem-solving and organizational abilities.\n\nDependable and attentive to detail.\n\nAbility to collaborate effectively in a busy environment.\n\nPrevious customer service experience is beneficial but not required.\n\n At GG Media, we believe in recognizing potential and supporting professional growth.\nCompetitive Salary: Annual compensation ranging from $50,000 to $55,000.\n\nCareer Growth Opportunities: Opportunities for professional advancement as you develop within the company.\n\nProfessional Skill Development: Strengthen your expertise in client relations, account management, communication, and business operations.\n\nSupportive Team Environment: Work alongside motivated professionals who value collaboration and shared success.\n\nHands-On Learning: Gain practical knowledge through meaningful responsibilities and daily business operations.\n\nTransferable Career Skills: 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