# Customer Service Representative

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment. About the Role We are seeking a friendly and customer-focused Customer Service Representative to help deliver positive experiences through professional and helpful interactions. This role is perfect for someone who enjoys assisting others, answering questions, and building lasting customer relationships. Responsibilities Welcome customers and provide attentive assistance. Answer questions about products, services, and available options. Help customers identify solutions based on their needs. Address general concerns with patience and professionalism. Maintain positive relationships through consistent customer engagement. Work with team members to support daily service goals. What We Offer Initial training and ongoing coaching. Opportunit

- **Id**: 3849504
- **Url**: <https://alion.io/job/alphabe-insight-customer-service-representative-15>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Columbus, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T00:51:14Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-10T18:20:21Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 2834
- **Description truncated**: no
- **Benefits**: Continuous learning, Growth opportunities
- **Relocation offered**: no
- **Industries**: Lead Generation, Digital Marketing

## Company

- **Id**: 4430
- **Name**: Alphabe Insight
- **Domain**: alphabeinsight.com
- **Url**: <https://alion.io/company/alphabeinsight>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SmartRecruiters

### Truth index

- **Grade**: B
- **Score**: 71
- **Open postings**: 855
- **Ghost share**: 0.57
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 18
- **Computed at**: 2026-11-10T06:52:35Z

## Salary

- **Min**: 3800
- **Max**: 4400
- **Currency**: USD
- **Period**: month
- **Usd annual**: 52800

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T02:16:53Z

## Liveness

- **Score**: 40
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.397
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 18
- **Reasons**: conf:4, stale_co, evergreen, wave, win:early, comp:brand
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 52800
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.