{"id":2666454,"url":"https://alion.io/job/alphabe-insight-customer-service-representative","title":"Customer Service Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":900,"ghost_share":0.56,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3825,"max":4425,"currency":"USD","period":"month","gross":null,"usd_annual":53100},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T02:34:17Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T09:25:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.\nIntroduction\nWe are looking for a customer-focused Customer Service Representative to help deliver a positive customer experience and build lasting relationships. The ideal candidate enjoys helping people, communicating clearly, and finding practical solutions to questions and concerns.\nResponsibilities\nAssist customers with inquiries about products, services, and company procedures.\n\nProvide accurate information in a courteous and professional manner.\n\nListen to customer concerns and identify appropriate solutions.\n\nResolve routine service issues or direct complex matters to the appropriate team.\n\nMaintain a positive approach throughout customer interactions.\n\nFollow established procedures and document relevant customer requests.\n\nCollaborate with colleagues to improve service quality and customer satisfaction.\n\nWhat We Offer\nTraining and ongoing support.\n\nA welcoming and collaborative workplace.\n\nOpportunities to develop customer service and problem-solving skills.\n\nProfessional development and growth opportunities.\n\nCompetitive compensation.\n\n Strong verbal communication and interpersonal skills.\n\nFriendly, patient, and solution-oriented attitude.\n\nAbility to remain professional in challenging situations.\n\nGood organizational skills and attention to detail.\n\nDependable and comfortable working in a team environment.\n\nPrevious customer service experience is welcome but not required.\n\n Competitive Salary: $50,000 - $55,000 annually.\n\nCareer Growth Opportunities: Clear pathways for professional advancement and long-term development.\n\nProfessional Training: Opportunities to strengthen communication, leadership, and client relationship skills.\n\nSkill Development: Gain valuable experience in brand representation, business communication, teamwork, and strategic thinking.\n\nSupportive Team Environment: Work alongside ambitious professionals who value collaboration and shared success.\n\nMeaningful Contributions: Take on responsibilities that directly support business relationships and brand growth.\n\nProfessional Exposure: Develop transferable skills and gain insight into a fast-paced, evolving business environment.","description_format":"text","description_chars":2589,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-16T02:46:52Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.397,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:1","stale_co","evergreen","wave","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":53100,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-customer-service-representative","json_url":"https://alion.io/job/alphabe-insight-customer-service-representative.json","meta":{"generated_at":"2026-10-18T10:58:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16202,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-customer-service-representative"}]}