{"id":2819360,"url":"https://alion.io/job/alphabe-insight-front-desk-agent-4","title":"Front Desk Agent","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":72,"open_postings":878,"ghost_share":0.542,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":39000,"max":43000,"currency":"USD","period":"year","gross":null,"usd_annual":43000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T15:34:23Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-24T04:37:37Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"At Catch Vibe Voice, we believe exceptional customer experiences begin with great people. We are committed to creating a welcoming, professional, and energetic environment where teamwork, dedication, and personal growth are valued. Join a company where your contributions matter and your potential can thrive.\n Catch Vibe Voice is seeking a personable, organized, and motivated Front Desk Agent to join our growing team in Cincinnati, OH.\nAs the first point of contact for visitors, clients, and team members, you will play an essential role in creating a professional and welcoming atmosphere. This position is ideal for someone who enjoys connecting with people, thrives in an organized environment, and takes pride in delivering outstanding service.\nKey Responsibilities\nWelcome and assist visitors, clients, and guests with professionalism and enthusiasm.\n\nAnswer incoming calls, respond to inquiries, and direct communications appropriately.\n\nCoordinate appointments, maintain schedules, and support daily front desk operations.\n\nManage incoming correspondence, documents, and administrative requests.\n\nMaintain a clean, organized, and inviting reception area.\n\nCollaborate with internal teams to ensure efficient communication and smooth operations.\n\nAddress questions and concerns with courtesy, discretion, and a solution-oriented approach.\n\nProvide general administrative support to maintain workplace efficiency.\n\n Excellent verbal and written communication skills.\n\nFriendly, professional demeanor with strong interpersonal abilities.\n\nExceptional organizational 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