{"id":3753252,"url":"https://alion.io/job/alphabe-insight-service-account-coordinator-2","title":"Service Account Coordinator","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":848,"ghost_share":0.566,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42000,"max":45000,"currency":"USD","period":"year","gross":null,"usd_annual":45000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T15:05:28Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T13:39:57Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"At GG Media, we believe that powerful communication, meaningful relationships, and creative thinking are the foundation of successful brands. We are passionate about connecting businesses with their audiences through thoughtful public relations strategies, impactful storytelling, and innovative communication initiatives.\nOur approach combines creativity, strategic planning, and professional excellence to help organizations strengthen their reputation, establish valuable connections, and create lasting impressions.\nGG Media is looking for a highly organized, personable, and detail-oriented Service Account Coordinator to support client relationships, coordinate account activities, and contribute to the delivery of exceptional customer service.\nIn this role, you will serve as an important connection between clients and internal teams, helping ensure that service requests are handled efficiently, account information remains accurate, and communication is clear and professional.\nThe ideal candidate is a proactive problem-solver with strong interpersonal abilities, excellent organizational skills, and a commitment to delivering positive client experiences.\nThis position provides an opportunity to develop valuable skills in account coordination, client relations, business operations, and service management while contributing to the continued growth of GG Media.\nKey Responsibilities\nSupport daily account management activities and coordinate client service requests to ensure timely and effective resolution.\n\nDevelop and maintain positive professional relationships with clients, partners, and internal stakeholders.\n\nServe as a primary point of contact for general account inquiries, service updates, and coordination needs.\n\nAssist in onboarding new accounts and ensuring a smooth transition into ongoing service operations.\n\nMaintain accurate client records, account documentation, and service-related information.\n\nCoordinate with internal departments to ensure client requirements are communicated clearly and addressed efficiently.\n\nMonitor account activities, track outstanding requests, and follow up on service deliverables.\n\nPrepare account summaries, service reports, and operational updates for management review.\n\nIdentify opportunities to improve client satisfaction, service efficiency, and account support processes.\n\nAssist in resolving account-related concerns through professional communication and solution-oriented thinking.\n\nSupport the implementation of client retention and relationship-building initiatives.\n\nContribute to administrative and operational projects that enhance overall service quality and organizational performance.\n\n Excellent verbal and written communication skills.\n\nStrong interpersonal abilities and a client-focused approach.\n\nExceptional organizational and time-management skills.\n\nAbility to manage multiple tasks while maintaining accuracy and attention to detail.\n\nProfessional attitude with a commitment to delivering high-quality service.\n\nStrong problem-solving abilities and a proactive approach to challenges.\n\nAbility to work collaboratively with colleagues across different departments.\n\nFamiliarity with customer service principles, account coordination, and general business operations.\n\nComfortable using Microsoft Office, Google Workspace, or similar business productivity tools.\n\nAbility to maintain confidentiality and handle client information responsibly.\n\nAdaptability, reliability, and a willingness to learn new processes and systems.\n\nPositive attitude and motivation to contribute to team success.\n\n At GG Media, we believe that investing in our team members is essential to building a successful and sustainable organization. We aim to provide a supportive environment where employees can strengthen their professional abilities, take on meaningful responsibilities, and pursue long-term career development.\nCompetitive Salary: Annual compensation ranging from $42,000 to $45,000.\n\nCareer Growth Opportunities: Opportunities to expand responsibilities and pursue professional advancement within the organization.\n\nProfessional Development: Develop practical knowledge in account management, customer relations, business operations, and service coordination.\n\nValuable Skill Development: Strengthen communication, leadership, organizational, and problem-solving capabilities.\n\nCollaborative Work Environment: Join a professional team that values teamwork, mutual respect, and shared accomplishments.\n\nMeaningful Client Interaction: Build professional relationships and contribute directly to positive client experiences.\n\nContinuous Learning: Expand your skills through hands-on responsibilities, diverse projects, and collaboration with experienced colleagues.\n\nProfessional Recognition: Work in an environment that encourages accountability, initiative, and meaningful contributions.\n\nDynamic Work Experience: Enjoy a role that combines communication, coordination, and opportunities to make a measurable difference.","description_format":"text","description_chars":5005,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-04T16:06:34Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.342,"p_room":0.9,"age_days":6,"expected_fill_days":18,"reasons":["conf:1","stale_co","evergreen","win:mid","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":45000,"is_top_pay":false},"html_url":"https://alion.io/job/alphabe-insight-service-account-coordinator-2","json_url":"https://alion.io/job/alphabe-insight-service-account-coordinator-2.json","meta":{"generated_at":"2026-11-11T19:05:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabe-insight-service-account-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabe-insight-service-account-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabe-insight-service-account-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabe-insight-service-account-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabe-insight-service-account-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3753252}},{"tool":"search_jobs","arguments":{"company":"alphabeinsight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3753252},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}