{"id":2476690,"url":"https://alion.io/job/alphabe-insight-service-account-coordinator","title":"Service Account Coordinator","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":73,"open_postings":888,"ghost_share":0.536,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":46000,"max":51000,"currency":"USD","period":"year","gross":null,"usd_annual":51000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T18:55:47Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-30T21:51:04Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":15},"description":"NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.\nNextShinning is seeking a detail-oriented and proactive Service Account Coordinator to support our client accounts and daily service operations.\nIn this role, you will serve as an important point of coordination between clients and internal teams, helping ensure requests are handled efficiently, information is accurate, and every client receives a professional and consistent experience.\nThis position is ideal for someone who is organized, dependable, comfortable managing multiple priorities, and interested in developing valuable customer service and account management skills.\nResponsibilities\nServe as a point of contact for assigned client accounts and service-related requests\n\nCoordinate communication between clients and internal departments\n\nAssist with account updates, documentation, scheduling, and follow-up activities\n\nMaintain accurate and organized client and account information\n\nTrack open requests and help ensure timely resolution\n\nRespond professionally to client questions and concerns\n\nSupport the preparation of reports, account information, and service documentation\n\nIdentify opportunities to improve the client experience and internal processes\n\nCollaborate with team members to maintain high service standards\n\nManage multiple priorities while maintaining accuracy and attention to detail\n\n Strong communication and interpersonal skills\n\nExcellent organization and time-management abilities\n\nProfessional and customer-focused approach\n\nStrong attention to detail\n\nAbility to manage multiple tasks and priorities effectively\n\nComfortable working independently and as part of a team\n\nProblem-solving mindset and willingness to take initiative\n\nAbility to learn new systems, processes, and tools\n\nStrong written and verbal communication skills\n\nReliable, adaptable, and committed to delivering quality service\n\n Competitive salary of $46,000 - 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