{"id":1209312,"url":"https://alion.io/job/alphabeinsight-call-center-representative-24","title":"Call Center Representative","company":{"id":4430,"name":"Alphabeinsight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"C","score":69,"open_postings":794,"ghost_share":0.608,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3875,"max":4400,"currency":"USD","period":"month","gross":null,"usd_annual":52800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T19:38:47Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-27T04:51:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.\n Job Summary\nWe are seeking a motivated Call Center Representative to assist customers by phone, answer questions, provide product and service information, and support positive customer experiences. This entry-level opportunity is ideal for individuals with strong communication skills who enjoy helping people and developing valuable customer service and professional experience.\nResponsibilities\nProvide accurate information about products, services, and promotions.\nRecommend appropriate information, products, or solutions.\nAssist customers with routine questions and service requests.\nFollow up with customers and prospective customers when appropriate.\nSupport customer satisfaction and relationship-building initiatives.\nCommunicate promotional information clearly and professionally.\nAssist with customer outreach and lead generation activities.\nMaintain accurate records of customer conversations and follow-ups.\nAddress routine concerns and direct complex issues to the appropriate team member.\nCollaborate with colleagues to achieve customer service and performance goals.\nParticipate in ongoing training and professional development.\nBenefits\nPaid training\nCareer advancement opportunities\nProfessional development programs\nSupportive team environment\nHands-on customer service experience\nPerformance-based growth opportunities\nOngoing mentorship and coaching\n High school diploma or equivalent required.\nStrong verbal communication and active listening skills.\nFriendly, patient, and professional demeanor.\nCustomer-focused attitude.\nComfortable communicating with customers by phone.\nStrong problem-solving and interpersonal abilities.\nPositive attitude and willingness to learn.\nExcellent organizational and multitasking skills.\nReliable, adaptable, and self-motivated.\nPrevious call center, customer service, sales, retail, or hospitality experience is a plus but not required.\n Competitive salary of $60,000 - $65,000 per year\nCareer growth and advancement opportunities\nStructured professional development\nHands-on management and leadership training\nExposure to multiple areas of business operations\nOpportunity to develop valuable transferable skills\nSupportive and collaborative work environment\nOpportunities to take on greater responsibilities as you grow within the company","description_format":"text","description_chars":2742,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology"],"lifecycle":[{"event":"open","at":"2026-09-25T02:56:27Z"}],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:6","stale_co","wave","win:early","comp:junior,brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":52800,"is_top_pay":false},"html_url":"https://alion.io/job/alphabeinsight-call-center-representative-24","json_url":"https://alion.io/job/alphabeinsight-call-center-representative-24.json","meta":{"generated_at":"2026-09-27T05:19:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4665,"day_limit":5000,"remaining_today":335,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}