{"id":1209314,"url":"https://alion.io/job/alphabeinsight-customer-service-representative-33","title":"Customer Service Representative","company":{"id":4430,"name":"Alphabe Insight","domain":"alphabeinsight.com","url":"https://alion.io/company/alphabeinsight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":870,"ghost_share":0.562,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3775,"max":4400,"currency":"USD","period":"month","gross":null,"usd_annual":52800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-24T19:33:49Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-03T15:40:52Z","board_verified":false,"closed_at":"2026-10-03T15:40:52Z","days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":8},"description":"At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.\n Job Summary\nWe are seeking a friendly and motivated Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for someone who enjoys working with people, solving routine concerns, and developing strong communication and relationship-building skills.\nResponsibilities\nAnswer questions regarding products and services.\nRecommend products or solutions based on customer needs.\nAddress routine customer questions and concerns.\nSupport customer follow-ups and relationship-building activities.\nCommunicate promotional information clearly and professionally.\nAssist with customer satisfaction and engagement initiatives.\nMaintain accurate records of customer interactions and follow-ups.\nShare customer feedback with appropriate team members.\nSupport customer acquisition and business development activities.\nCollaborate with team members to achieve service goals.\nParticipate in ongoing training and professional development.\nBenefits\nPaid training\nCareer advancement opportunities\nProfessional development programs\nSupportive team environment\nHands-on customer service experience\nPerformance-based growth opportunities\nOngoing mentorship and coaching\n High school diploma or equivalent required.\nStrong communication and interpersonal skills.\nFriendly, professional, and customer-focused attitude.\nStrong listening and problem-solving abilities.\nPositive attitude and willingness to learn.\nGood organizational and multitasking skills.\nComfortable interacting with customers and the public.\nReliable, adaptable, and self-motivated.\nPrevious customer service, sales, retail, hospitality, or similar experience is a plus but not required.\n Competitive salary of $60,000 - $65,000 per year\nCareer growth and advancement opportunities\nStructured professional development\nHands-on management and leadership training\nExposure to multiple areas of business operations\nOpportunity to develop valuable transferable skills\nSupportive and collaborative work environment\nOpportunities to take on greater responsibilities as you grow within the company","description_format":"text","description_chars":2582,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology"],"lifecycle":[{"event":"open","at":"2026-09-25T02:56:27Z"},{"event":"close","at":"2026-10-03T15:40:52Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":52800,"is_top_pay":false},"html_url":"https://alion.io/job/alphabeinsight-customer-service-representative-33","json_url":"https://alion.io/job/alphabeinsight-customer-service-representative-33.json","meta":{"generated_at":"2026-10-13T02:48:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4398,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430},"rest":"https://alion.io/mcp/rest/get_company?id=4430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falphabeinsight-customer-service-representative-33"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falphabeinsight-customer-service-representative-33"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falphabeinsight-customer-service-representative-33"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alphabeinsight-customer-service-representative-33\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falphabeinsight-customer-service-representative-33"}]}