{"id":1428114,"url":"https://alion.io/job/alphalife-sciences-product-specialist-eu","title":"Product Specialist (EU)","company":{"id":669516,"name":"AlphaLife Sciences","domain":"alphalifesci.com","url":"https://alion.io/company/alphalifesci","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","DE","FR","GB","AT","BE","BG","HR","CY","CZ","DK","FI","HU","IE","IT","NL","NO","PL","RO","ES","SE","CH","EE","GR","IS","LV","LI","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":33,"salary":{"min":61500,"max":74700,"currency":"EUR","period":"year","gross":null,"usd_annual":83586},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Edge AI","optional":true}],"status":"live","first_seen_at":"2026-09-28T17:39:12Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-14T20:18:22Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About the job\nAbout Us\nIn 2020, a group of senior technology and product experts from Google and Verily China decided to delve into the intelligent digitalization of life science clinical research. Their findings resulted in AlphaLife Sciences, a pioneer in the fusion of life sciences and AI computer science as an AI-enabled integrated clinical research platform. Our flagship product, AuroraPrime, integrates Generative AI and Large Language Models (LLMs) into a powerful AI-driven SaaS platform.\nTrusted by global top MNCs, our innovations accelerate drug development and market entry. We are committed to globalizing AuroraPrime to enhance clinical trials and real-world research by leveraging cutting-edge AI, cloud computing, and big data. We help our clients achieve clinical operational efficiency, automate processes, and make smarter decisions to get their products to market faster.\nWe are proud partners with Microsoft's Pegasus Program, Google for Startups, and Johnson & Johnson Innovation JLABS, delivering cutting-edge solutions like Generative AI-Copiloted Medical Writing, Intelligent EDC and Data Management, and Agile Trial Management.\nResponsibilities\nSolutioning and configuration of applications to meet customer needs, including but not limited to workflows, document types, AI prompts, and customer style guides and formats\n\nTraining of users and administrators on the use of products\n\nManage and coordinate customer projects, ensuring successful delivery within scope and timeline\n\nProvide post-go-live administrative support for multiple clients\n\nSupport pre-sales activities including understanding customer business needs, demonstrating solutions (virtually or in person at conferences), and contributing to solution proposals\n\nAnalysis and deployment of new product features\n\nMaintenance of production and sandbox environments\n\nCreation of regular and ad hoc customer reports\n\nRequirements\nExperience with configuring/supporting/implementing software solutions. Experience with clinical, drug R&D, or regulatory submission software is highly preferred\n\n1-5 years product specialist, customer success or consulting experience\n\nAbility to quickly understand client requirements and needs and articulate potential solutions\n\nExperience fulfilling customer needs and managing expectations\n\nStrong organizational skills with the ability to switch tasks quickly\n\nExcellent verbal and written communication skills\n\nBachelor’s degree or equivalent relevant experience\n\nNice to Have\nUnderstanding of life sciences drug development process\n\nUnderstanding of life sciences compliance requirements\nOnly eligible for candidates out of: Germany, Switzerland, Ireland, UK, and Spain.\nPlease disregard bottom text meant for candidates based out of the Unites States.\n\nAlphaLife Sciences is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected status. If you require a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please notify our recruiters at any stage of the process.\nPlease note: Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. 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