{"id":2683119,"url":"https://alion.io/job/alphasys-salesforce-nonprofit-functional-consultant-australia-based","title":"Salesforce Nonprofit Functional Consultant (Australia-based)","company":{"id":4414922,"name":"AlphaSys","domain":"alphasys.com.au","url":"https://alion.io/company/alphasys-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Make.com","optional":false},{"name":"MuleSoft","optional":false},{"name":"Waterfall","optional":false},{"name":"Zapier","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-16T06:27:39Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-06T07:02:49Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Job Overview:\nAs a Salesforce Functional Consultant, you will own the delivery of end-to-end Salesforce solutions, including planning, design, delivery, training, and handover. This client-facing role involves leading solution teams to achieve outcomes, supported by Solution Architects, Consultants, Designers, and Developers. You will also work closely with the Project Manager to manage client communication, collaboration and risk management, ensuring solutions are delivered on time, to scope and within budget. As part of the Nonprofit Practice team the clients you will work with include Charities, Community Service Organisations and Nonprofit Business/ Professional Organisations. The Nonprofit Practice primarily delivers solutions on the Salesforce platform and specialises in Nonprofit Cloud, with a focus on Care Services and Fundraising.\n\nRole and Responsibilities:\n\nDeliver end-to-end solutions, encompassing planning, design, development, testing, training, and handover. \nLead solution teams through end-to-end delivery, ensuring outcomes align with client needs and organisational goals. \nCollaborate with the Project Manager on delivery plans, client communication, project risk management, and budget adherence.\nConduct business analysis, develop and estimate technical designs and document processes and solutions.\nFacilitate client workshops, showcases, and training sessions.\nServe as a trusted advisor to clients, leveraging the team's expertise to provide optimal solutions.\nProvide Operational Support as required to the Managed Service Team.\nQualifications:\nMinimum of 3 years’ experience delivering Salesforce-based solutions or leading comparable software solutions such as: \nNonprofit CRM systems (e.g. Penelope, Microsoft Dynamics, NPSP, Civica, Carelink)\nFundraising Software (e.g., Funraisin, FundraiseUp, Stripe, Raisely)\nMarketing Software (e.g. Marketing Cloud, Ortto)\nIntegrations (e.g. Mulesoft, Workato, Zapier, Make.com, Omatic)\nProven track record of estimating, planning, designing, and delivering end-to-end solutions. \nExperience in at least two full life cycle implementations as the solution lead.\nExperience and understanding of software development methodologies, e.g. Agile, Waterfall.\nKnowledge of Data Migration Practices.\nOne or more current Salesforce.com certifications (Administrator, Developer, Nonprofit Cloud)\nMust be based in Australia (preferably Sydney) and hold a valid permit to work.\nSkills:\nExperience with Salesforce solutions, preferably with experience or knowledge of Non-Profit Cloud, Data Cloud & Marketing Cloud ERD’s. \nExpertise in gathering business requirements and creating documentation such as process maps, architecture diagrams, and user stories.\nStrong consultative skills, enabling clients to view you as a trusted advisor.\nExceptional written and verbal communication skills, with the ability to effectively facilitate workshops, showcases, and training.\nAnalytical mindset with a passion for improving processes and systems.\nDemonstrable ability to collaborate with diverse teams and deliver tailored client solutions.\nProvide leadership, mentoring and guidance to other team members in the Project Team.\nPassion for or experience working within the for-purpose sector.\nContribute the growth of the practice through thought-leadership, development of solution accelerators, reusable assets and participation in other operational areas. 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