{"id":1902853,"url":"https://alion.io/job/als-data-entry-clerk-telephone-operator","title":"Data Entry Clerk / Telephone Operator","company":{"id":449653,"name":"ALS","domain":"alsglobal.com","url":"https://alion.io/company/als-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":47,"ghost_share":0,"stale_share":0.83,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3474},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-05T11:54:36Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-09T02:44:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At ALS, we encourage you to dream big.\nWhen you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.\nAbout the Position\nThe successful candidate will be responsible for:\n· Preparing customised reports and data files in accordance with clients’ requested formats\n· Performing general scanning and filing duties\n· Photocopying and compiling laboratory testing reports\n· Entering client and analytical information into the system accurately\n· Updating and maintaining client information in the laboratory database\n· Answering and directing incoming telephone calls\n· Distributing incoming faxes and mail\n· Performing other duties related to the position as assigned\nAbout You\nTo succeed in this role, you should have the following knowledge, skills and abilities:\n· Good computer skills, including proficiency in Microsoft Excel and Word\n· Strong organisational and multitasking skills, with excellent attention to detail\n· Fluency in spoken and written English and Cantonese\n· The ability to communicate professionally with colleagues, management and clients\n· Good teamwork and problem-solving skills\nQualifications and Experience\n· Form 5 education or above\n· A minimum of two years’ clerical work experience\n· A science background is preferred\nBenefits\n· 12 days of annual leave and 12 days of fully paid sick leave per year\n· Attractive overtime pay\n· Guaranteed year-end double pay\n· Anniversary leave, marriage leave and bereavement leave\n· Public holidays\n· Medical insurance benefits\n· Long-term career development opportunities\nWorking at ALS\nThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.\nOur values are important to us, and shape how we work, how we treat each other and how we recognise excellence.\nAt ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.\nWe want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.\nEveryone Matters\nALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.\nALS also welcomes applications from people with all levels of ability. 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