{"id":4093528,"url":"https://alion.io/job/als-national-account-manager","title":"National Account Manager","company":{"id":449653,"name":"ALS","domain":"alsglobal.com","url":"https://alion.io/company/als-4","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":94,"ghost_share":0,"stale_share":0.798,"repost_share":0.021,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coventry, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T20:38:04Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T03:08:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At ALS, we encourage you to dream big.\nWhen you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.\nNational Account Manager\nAs National Account Manager, you will be the senior commercial lead for ALS across the UK & Ireland, acting as the primary escalation point and strategic contact for key clients across Environmental Water & Land services, with a strong emphasis on water hygiene, Legionella and microbiology testing.\nYou will be responsible for protecting and growing existing high-value accounts, while also driving business development across both new and existing clients. This includes increasing testing volumes, expanding service scope across water and environmental analysis, and identifying new opportunities - particularly within water hygiene and Legionella markets - in line with ALS revenue, EBIT and ROS targets.\nLocation: Remote (Coventry as main operational site)\nHours Per Week: 37 \nDays per Week: Monday to Friday\nBasis: Full Time and Permanent\nHiring Manager: Sarah Middleton\nClosing Date: Monday 23rd November 2026\nThe Day to Day\nLead key client relationships across, building strong multi-level stakeholder networks.\nAct as the senior escalation point for commercially/operationally significant issues, ensuring timely resolution.\nRun regular client meetings and service reviews to protect performance and uncover opportunities.\nDeliver structured key account plans, focused on retention, growth and profitability (ROS).\nIdentify and execute organic growth opportunities within existing accounts (expanded scope, increased share of spend, deeper partnerships).\nLead tenders/bids and complex commercial opportunities, ensuring high-quality submissions.\nOwn pricing for new opportunities and major projects, aligned to EBIT/ROS targets.\nMaintain oversight of contract costs and performance.\nRepresent ALS externally and stay current on relevant regulations, market trends and testing innovations.\nPartner with sales, commercial and operational teams to grow ALS Environmental’s Water & Land business.\nThe Essentials\nWe’re looking for a confident communicator and senior relationship builder with strong commercial discipline. You’ll be comfortable operating at all levels from technical discussions through to commercial negotiation and escalation management.\nYou will also bring:\nProven experience in senior account management / key account management / national account management within a technical B2B environment (ideally environmental testing, water hygiene services, analytical services or closely related sectors).\nA background in microbiology testing in a client facing role would be beneficial.\nA track record of protecting and growing high-value accounts through structured account planning and stakeholder management.\nStrong commercial acumen, including pricing, tendering, margin/ROS focus and contract performance management.\nExperience leading cross-functional account activity with sales, commercial and operational teams.\nStrong written and verbal communication skills, with the credibility to engage senior client stakeholders.\nA proactive, resilient and collaborative approach, with strong ownership and follow-through.\nOur Benefits Include:\nAnnual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)\nAbility to Buy annual leave.\nEnhanced Company Sick Pay Scheme\nSalary Progression Scheme based on technical and behavioural competencies.\n‘Celebrating Success’ Recognition Awards\nPerkbox membership providing access to discount vouchers and wellness hub.\nLearning/study support\nGroup Personal Pension Plan\nCar Parking on-site\nWorking at ALS\nThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.\nOur values are important to us, and shape how we work, how we treat each other and how we recognise excellence.\nAt ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.\nWe want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.\nEveryone Matters\nALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.\nALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.\nEligibility\nTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.\nHow to apply\nPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.","description_format":"text","description_chars":4982,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Growth opportunities"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Environmental Science","Food Safety","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-11T20:38:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-12T03:32:55Z"},"pay":null,"html_url":"https://alion.io/job/als-national-account-manager","json_url":"https://alion.io/job/als-national-account-manager.json","meta":{"generated_at":"2026-11-12T03:32:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7733,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449653},"rest":"https://alion.io/mcp/rest/get_company?id=449653"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fals-national-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fals-national-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fals-national-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/als-national-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fals-national-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4093528}},{"tool":"search_jobs","arguments":{"company":"alsglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4093528},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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