{"id":3457242,"url":"https://alion.io/job/alstom-acd-ux-researcher-contract","title":"A&CD - UX Researcher- Contract","company":{"id":445391,"name":"Alstom","domain":"alstom.com","url":"https://alion.io/company/alstom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0.111,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Design","role_family":"Design","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-16T02:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-05T13:25:54Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\nCould you be the A&CD - UX Researcher- Contract we’re looking for?\nThis role is ideal for someone who is curious, analytical, and passionate about uncovering user insights that drive meaningful product outcomes.\nRole & Responsibilities\nUser Research\nPlan and conduct qualitative and quantitative research activities.\nFacilitate user interviews, contextual inquiries, and field studies.\nUnderstand workflows, pain points, behaviors, and user needs.\nSupport customer and stakeholder engagement activities.\nUsability Testing\nDesign and execute usability studies.\nEvaluate prototypes and existing products.\nIdentify usability challenges and opportunities.\nProvide actionable recommendations to product teams.\nAnalysis & Insights\nSynthesize research findings into concise reports.\nDevelop personas, journey maps, and experience maps.\nCommunicate insights through storytelling and presentations.\nSupport evidence-based product and design decisions.\nExperience Measurement\nEstablish user experience metrics.\nConduct benchmarking and satisfaction studies.\nMeasure usability and adoption improvements.\nContribute to continuous product improvement initiatives.\nPreferred\nEnterprise software research experience.\nTransportation, mobility, manufacturing, or industrial domain exposure.\nFamiliarity with analytics and behavioral data.\nExperience working in Agile product environments.\nEligibility\nBachelor's or Master's Degree in Psychology, HCI, Human Factors, Design Research, Sociology, Anthropology, or equivalent.\n2-6 years of UX Research experience.\nStrong qualitative and quantitative research skills.\nExperience conducting usability testing and interviews.\nStrong analytical thinking and storytelling ability.\nExperience communicating research findings to cross-functional teams.\n Prospect\nExplore new avenues of rail mobility by developing proposals on User Experience / Passenger Experience Design on different Alstom platforms. \nCollaborate with Senior Mentor & Team members to brainstorm and create innovative design solutions to ensure timely and efficient delivery. \nInvolve in Mobility design / CMF Design / trend research and provide insights for future physital solutions in larger ecosystem of Mass Mobility. \nEngage in creating design presentations, visual content for UI / UX Assignments, design communication materials. \nContribute to an engaging, collaborative and a thriving studio culture. \nNote: Contractual Role (06-12 Months) - With greater possibility for long-term extension, based on performance evaluation.\nYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!\nImportant to note\nAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. 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