{"id":3456756,"url":"https://alion.io/job/alstom-salesforce-services-technical-analyst","title":"Salesforce Services Technical Analyst","company":{"id":445391,"name":"Alstom","domain":"alstom.com","url":"https://alion.io/company/alstom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":false},{"name":"ETL/ELT","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Visualforce","optional":false}],"status":"live","first_seen_at":"2026-10-21T02:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-04T19:50:30Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\nCould you be the full-time Salesforce Services Technical Analyst in Bangalore we’re looking for?\nYour future role\nTake on a new challenge and apply your technical and analytical expertise in a cutting-edge field. You’ll work alongside collaborative, innovative, and dynamic teammates.\nYou'll play a key role in shaping the technical design and architecture of our Salesforce Services Solutions, ensuring they align with Alstom's core model and business strategy. Day-to-day, you’ll work closely with teams across the business (including ERP, Engineering, and Digital), support the development and rollout of Salesforce applications, and much more.\nYou’ll specifically take care of managing and implementing technical designs, as well as supporting the delivery of Salesforce Services Core Model evolutions, but also provide technical expertise to operations teams when needed.\nWe’ll look to you for:\nManaging and implementing the technical design of Salesforce Service solutions in alignment with business strategies\n\nEnsuring the Salesforce Services Solutions’ Technical Core Model is well-documented and consistent\n\nPresenting analysis and detailed solution documentation to both technical and non-technical audiences\n\nLeading development, packaging, and release management activities\n\nSupporting the rollout of Salesforce applications and ensuring adherence to the Core Model\n\nCollaborating with internal and external IS&T partners to deliver high-quality projects on time\n\nAll about you\nWe value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:\nGraduated with an engineering degree, preferably in information technology\n\n4+ years of experience with Salesforce, including Salesforce Lightning, Service Cloud, and Experience Cloud\n\n2+ years of experience with Salesforce developer tools such as Apex, Test classes, Triggers, Visualforce, JavaScript, SOQL/SOSL, and Release Migration Tool\n\n1+ years of experience with Salesforce architecture, design, and integration technologies (e.g., Platform Events, Connected Apps, Mobile SDK, SSO, OAuth, SOAP, REST, and SOA design principles)\n\nProficiency in English (both spoken and written)\n\nSalesforce Platform App Builder certification\n\nKnowledge of data management, ETL concepts, enterprise software development, and relational database technologies is an added advantage\n\nSalesforce Service Cloud Consultant certification is a plus\n\nStrong analytical and problem-solving skills\n\nAbility to work autonomously in a global and multicultural environment\n\nThings you’ll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:\nEnjoy stability, challenges, and a long-term career free from boring daily routines\n\nWork with cutting-edge technologies and solutions like Salesforce\n\nCollaborate with cross-functional teams and supportive colleagues\n\nContribute to innovative projects that shape the future of mobility\n\nUtilise our flexible and inclusive working environment\n\nSteer your career in a direction of your choice across functions and countries\n\nBenefit from our investment in your development, through award-winning learning programs\n\nProgress towards senior roles or technical leadership positions\n\nBenefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)\n\nYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!\nImportant to note\nAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. 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