{"id":2027316,"url":"https://alion.io/job/alt21-client-service-executive-netherlands","title":"Client Service Executive (Netherlands)","company":{"id":3908743,"name":"Alt21","domain":"alt21.com","url":"https://alion.io/company/alt21","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-12T00:05:17Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-02T22:47:05Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Join our team as a Client Service Executive in the Netherlands. In this role, you will manage the operational relationship between our clients and various internal teams, ensuring a smooth transition from registration to their first payment and trade. You will be the first point of contact for routine client, payment, and onboarding queries, and will work closely with Sales, Partnerships, Trading, Compliance, and Operations. Strong organizational skills, a basic understanding of FX products, and previous CRM experience are preferred.\nMissions\nAct as the primary point of contact for clients, managing the operational relationship and ensuring smooth progression from registration to first trade.\nCoordinate and follow up with new inbound clients, providing assistance throughout the onboarding process and addressing any routine queries.\nMaintain accurate client records in the CRM, coordinate routine client reporting, and work closely with internal teams to ensure seamless service delivery.\nProfil recherché\n - Highly organised, responsive and comfortable managing multiple requests- A basic understanding of FX products, payments, trading processes and KYC would be beneficial\n- Previous CRM experience is helpful\n- Confident working with clients, partners and internal teams\n- Able to take ownership of issues and coordinate them through to resolution\n- Excellent client-service and communication skills","description_format":"text","description_chars":1414,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:31:01Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.425,"p_room":0.45,"age_days":51,"expected_fill_days":30,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/alt21-client-service-executive-netherlands","json_url":"https://alion.io/job/alt21-client-service-executive-netherlands.json","meta":{"generated_at":"2026-11-03T02:49:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3728,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908743},"rest":"https://alion.io/mcp/rest/get_company?id=3908743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falt21-client-service-executive-netherlands"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falt21-client-service-executive-netherlands"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falt21-client-service-executive-netherlands"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alt21-client-service-executive-netherlands\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falt21-client-service-executive-netherlands"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2027316}},{"tool":"search_jobs","arguments":{"company":"alt21.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2027316},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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