{"id":3556018,"url":"https://alion.io/job/alta-genetics-hardware-product-implementation-specialist","title":"Hardware Product Implementation Specialist","company":{"id":4490590,"name":"Alta Genetics","domain":"hdjm.fa.ca2.oraclecloud","url":"https://alion.io/company/alta-genetics","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hardware","role_family":"Hardware","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":578},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T19:12:33Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-01T03:18:50Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"At VAS, we develop technology that helps dairy operations use data and connected solutions to improve how they work. We are looking for a Hardware Product Implementation Specialist who enjoys being hands-on with hardware, solving technical problems in the field, and helping customers successfully bring new technology to life. In this role, you will lead customer hardware deployments from planning through installation, training, and post-go-live support.\nThis role is a great fit for someone who likes variety in their work and believes in delivering an excellent experience for every customer. One week you may be coordinating a deployment plan with a customer and electrical contractor, and the next you may be onsite installing equipment, troubleshooting connectivity, or helping a team get comfortable using a newly implemented system. You will be a key point of contact throughout the implementation process and will play an important role in ensuring customers have a smooth, successful experience.\nWhat You’ll Do\nLead customer hardware deployment projects from planning through installation, testing, commissioning, and handoff.\n\nPerform onsite installation, configuration, and troubleshooting of hardware systems, network-connected devices, sensors, control systems, and related equipment.\n\nCoordinate with customers, electricians, contractors, vendors, and internal teams to keep projects moving forward.\n\nConduct site assessments, confirm installation requirements, and identify potential risks before deployment.\n\nProvide clear project updates, manage timelines, and help resolve issues as they arise.\n\nSupport customers after implementation through onsite and remote troubleshooting, follow-up visits, and issue resolution.\n\nDocument installation activities, configurations, customer communications, and support outcomes.\n\nWhat You’ll Bring\nAt least 2 years of experience in hardware installation, implementation, field services, technical deployment, or a related role.\n\nExperience managing customer-facing technical projects from kickoff through completion.\n\nAbility to read and interpret installation drawings, site plans, wiring diagrams, and technical documentation.\n\nComfort working directly with electricians, contractors, facility managers, customers, and internal teams.\n\nStrong troubleshooting skills and the ability to stay calm and practical when solving technical issues in the field.\n\nClear communication skills and the ability to keep customers and stakeholders informed.\n\nStrong organization skills with the ability to manage multiple projects at once.\n\nA valid driver’s license and willingness to travel extensively.\n\nTravel and Work Environment\nThis role requires frequent domestic and international travel, generally 50% to 75%, based on customer needs and project schedules. The work includes time in customer facilities, field environments, and implementation sites, as well as remote coordination and support. Candidates should be comfortable lifting and carrying equipment up to 50 pounds, working indoors and outdoors, climbing ladders, and supporting installations in commercial, industrial, construction, and customer facility settings.\nWhy This Role\nThis is an opportunity to own the customer implementation experience for hardware solutions that need to work reliably in real-world environments. You will combine technical execution, project coordination, customer partnership, and problem-solving in a role where your work is visible, practical, and directly tied to customer success.\nIf you enjoy hands-on technical work, take pride in keeping projects organized, and like building trusted relationships with customers and field partners, this role offers the chance to make a meaningful impact from installation through long-term support.","description_format":"text","description_chars":3784,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-31T00:50:50Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.785,"p_room":0.75,"age_days":15,"expected_fill_days":22,"reasons":["conf:0","win:late","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/alta-genetics-hardware-product-implementation-specialist","json_url":"https://alion.io/job/alta-genetics-hardware-product-implementation-specialist.json","meta":{"generated_at":"2026-11-01T03:27:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4490590},"rest":"https://alion.io/mcp/rest/get_company?id=4490590"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falta-genetics-hardware-product-implementation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falta-genetics-hardware-product-implementation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falta-genetics-hardware-product-implementation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alta-genetics-hardware-product-implementation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falta-genetics-hardware-product-implementation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3556018}},{"tool":"search_jobs","arguments":{"company":"hdjm.fa.ca2.oraclecloud","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3556018},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}