{"id":4293151,"url":"https://alion.io/job/alten-technology-lab-it-engineer-2","title":"Lab IT Engineer","company":{"id":5615,"name":"ALTEN Technology","domain":"alten-technology.com","url":"https://alion.io/company/alten-technology-usa","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":49,"ghost_share":0.02,"stale_share":0.776,"repost_share":0.061,"time_to_fill_p50_days":41,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States","Greensboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"LIMS","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-13T19:11:42Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T00:06:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.\nAs part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.\nWhen you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.\nWe are seeking a highly motivated Lab Engineer to support pharmaceutical R&D laboratory operations. The ideal candidate should have strong experience with laboratory computer systems, LIMS configuration, and computerized system validation in a fast-paced environment.\nKey Responsibilities:\nConfigure and support Laboratory Information Management Systems (LIMS).\nManage data transfers and possess a good understanding of Laboratory Information Systems (LIS).\nJoin laboratory computers to the domain and maintain knowledge of Active Directory (AD) groups and permissions.\nMaintain and update inventory records for laboratory equipment and computer systems.\nAdminister user accounts and access management.\nPerform software upgrades, testing, and troubleshooting activities.\nCoordinate with equipment and software vendors for installation, maintenance, and issue resolution.\nEnsure compliance with ALCOA principles and support computerized system validation activities.\nReview equipment user manuals and prepare computer systems according to vendor specifications and requirements.\nMaintain documentation and support regulatory and quality requirements.\nUtilize ServiceNow for ticket management and support activities (preferred).\nQualifications:\nBachelor's degree in Information Technology, Computer Science, or similar field required.\nHands-on experience supporting laboratory and computerized systems in a Vaccines R&D environment.\nDirect experience with LIMS configuration, LIS concepts, Active Directory, user management, and system administration.\nKnowledge of computerized system validation (CSV), ALCOA principles, and GxP requirements.\nExperience with software installation, upgrades, testing, and vendor coordination.\nAbility to read and interpret equipment manuals and configure systems accordingly.\nStrong communication skills and the ability to work effectively as part of a team.\nServiceNow experience is a plus.\nWork Environment:\nThis is a fully onsite position; remote work is not available.\nCandidates must be willing to travel between multiple sites as needed in Cambridge\nParking is currently available at one location only and is not guaranteed as a permanent benefit for contingent staff. Two sites do not offer parking.\nThe client environment is fast-paced, with a continuous workload requiring flexibility, mobility, and a proactive approach to supporting laboratory operations.\nCandidates should be comfortable moving around the facility and responding to changing priorities.\nSalary: $90,000 - $110,000\nThe actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.\nAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.\nPlease beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.\nCompliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.\nDrug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. 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