General Support Engineer – Aerospace, Defense & Government (ADG)
Job Details:
Job Description:
Altera is an independent company delivering programmable solutions that power high-performance and mission-critical applications. Our FPGA technologies enable innovation across aerospace, defense, and government systems where reliability, security, and performance are paramount.
Role Overview
Altera is seeking a General Support Engineer to support the Aerospace, Defense, and Government (ADG) organization. This role focuses on providing hands-on technical support for FPGA-based board and system platforms, including bring-up, debug, validation, and ongoing system support for mission-critical applications.
Key Responsibilities
Provide board- and system-level support for FPGA-based platforms used in ADG applications
Perform hardware bring-up, validation, and debug in lab and customer environments
Troubleshoot complex issues related to signal integrity (SI), power integrity (PI), and system integration
Support high-speed interfaces (e.g., DDR, PCIe, Ethernet) and resolve performance issues
Collaborate with FPGA, hardware design, and software teams to diagnose and resolve system-level challenges
Assist customers and internal stakeholders with technical issue resolution and system optimization
Develop and execute validation plans, debug strategies, and test procedures
Document findings, solutions, and best practices to improve support and engineering processes
Support sustaining engineering efforts and continuous improvement of deployed platforms
Develop, modify, and debug FPGA designs using Verilog/SystemVerilog RTL to support customer applications, reference designs, and internal development efforts.
Collaborate with FPGA architects, design engineers, and software teams to implement and debug RTL FPGA-based solutions.
The pay range below is for NH only. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance.
$96.0K - $138.9K USD
We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations.
Qualifications:
Minimum Qualifications
Bachelor’s Degree in Electrical Engineering, Computer Engineering, or related field
3+ years of experience in hardware support, system validation, or board-level engineering
Strong experience with hardware bring-up, lab debug, and troubleshooting
Familiarity with FPGA-based systems and system-level integration
Knowledge of high-speed digital interfaces (e.g., DDR, PCIe, Ethernet)
Hands-on experience with lab equipment (oscilloscopes, logic analyzers, protocol analyzers)
Strong experience with RTL design and development using Verilog and/or SystemVerilog.
Programming and scripting experience using Tcl, Python, Java, or similar languages for automation, debug, and data analysis.
Security Clearance Requirement
This position may involve work on U.S. Government contracts that require access to controlled or classified information. Accordingly, all applicants must be eligible to obtain and maintain a U.S. Government security clearance as a condition of employment. Failure to obtain or maintain the required security clearance may result in the withdrawal of an employment offer or termination of employment, consistent with applicable law.
Preferred Qualifications
Experience supporting aerospace, defense, or government programs
Familiarity with Altera FPGA platforms and toolchain
Understanding of signal integrity (SI) and power integrity (PI) principles
Experience with embedded systems and HW/SW integration
Background in customer-facing or field applications engineering roles
Active or prior U.S. security clearance
Key Competencies
Strong debugging and root-cause analysis skills in complex systems
Ability to work effectively in mission-critical, high-reliability environments
Clear and concise communication with technical and customer stakeholders
Collaborative mindset across cross-functional engineering teams
Ability to manage multiple priorities and respond quickly to technical issues