{"id":4064669,"url":"https://alion.io/job/alva-industries-it-support-technician","title":"IT Support Technician","company":{"id":694655,"name":"ALVA Industries","domain":"alvaindustries.com","url":"https://alion.io/company/alvaindustries","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Trondheim, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-11T09:42:29Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T23:17:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the role\nAlva Industries is growing quickly, and our people, production floor and systems need IT that just works. We're looking for a hands-on IT Support Technician to be our first point of contact for system and device issues, and to look after the hardware and the physical and digital infrastructure that keep a modern manufacturing company running.\nSupport and operations come first. As routines settle, you'll have room to grow into development work: automating workflows, extending our business systems, and building internal applications. This is a role for someone who likes fixing problems properly, and then making sure they don't come back.\nKey responsibilities\nProvide first-line support to employees on hardware, software, accounts and access, onsite and remotely\n\nSet up, deploy and maintain PCs, laptops, phones, monitors, printers and production-floor devices\n\nManage user onboarding and offboarding, licenses and access in Microsoft 365 and Entra ID\n\nMaintain and troubleshoot network, Wi-Fi, meeting room and other physical IT infrastructure\n\nKeep device and asset inventory, documentation and routines up to date\n\nContribute to IT security: patching, device compliance and security awareness\n\nCoordinate with external suppliers and partners, and escalate when needed\n\nDevelop automations, integrations and internal tools to support our teams\n\nRequired qualifications\nRelevant IT education (vocational, certification or degree), or equivalent work experience\n\n1-3 years of experience in IT support, IT operations or a similar hands-on technical role\n\nGood working knowledge of Windows, Microsoft 365, Entra ID / Intune and Azure\n\nBasic understanding of networking (TCP/IP, DNS, DHCP, Wi-Fi)\n\nSome experience with scripting or programming, in any language\n\nProfessional English, written and spoken\n\nAdvantageous experience\nMicrosoft Power Platform (Power Automate, Power Apps, SharePoint)\n\nMicrosoft Dynamics 365 Business Central, AL development or Power BI\n\nPowerShell or Python for automation\n\nC# / .NET or other experience building internal applications\n\nIT support in a manufacturing or industrial environment\n\nNorwegian language skills\n\nCloud experience (Azure/Google)\n\nGit / DevOps\n\nPersonal qualities\nYou are service-minded and calm when things break. You work in a structured way, document what you do, and follow through. You're curious about how systems work and want to understand why something fails, not just fix it once. You take initiative, work independently, and communicate clearly with colleagues at every level, from the production floor to management.","description_format":"text","description_chars":2596,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Norwegian","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing","Metal Fabrication"],"lifecycle":[{"event":"open","at":"2026-11-11T10:43:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/alva-industries-it-support-technician","json_url":"https://alion.io/job/alva-industries-it-support-technician.json","meta":{"generated_at":"2026-11-13T03:58:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694655},"rest":"https://alion.io/mcp/rest/get_company?id=694655"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falva-industries-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falva-industries-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falva-industries-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alva-industries-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falva-industries-it-support-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4064669}},{"tool":"search_jobs","arguments":{"company":"alvaindustries.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4064669},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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