{"id":2623019,"url":"https://alion.io/job/alvadiem-technicien-support-informatique-junior-hf","title":"Technicien Support Informatique Junior (H/F)","company":{"id":2447578,"name":"Alvadiem","domain":"alvadiem.fr","url":"https://alion.io/company/alvadiem","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boulogne-Billancourt, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Outlook","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:01:26Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T01:54:15Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Rejoignez notre entreprise en tant que Technicien Support Informatique Junior. Vous serez responsable du support et de l'assistance aux utilisateurs, de la supervision et de l'administration du parc informatique, de la supervision fonctionnelle de l'ERP, et de la participation aux projets SI. Vous devez avoir une expérience en support utilisateurs dans un environnement Windows, une bonne maîtrise de la suite Microsoft 365, et des connaissances en gestion et suivi d’un parc informatique.\nMissions\nAssurer le support de niveau 1 auprès des collaborateurs, diagnostiquer et résoudre les incidents matériels et logiciels.\nParticiper à la gestion des licences logicielles, assurer le maintien à jour des équipements et applications.\nAssurer le support de premier niveau sur l'ERP, accompagner les utilisateurs dans leurs opérations quotidiennes.\nProfil recherché\nVous êtes passionné(e) par l’informatique et aimez accompagner les utilisateurs au quotidien ? Rejoignez une entreprise à taille humaine où polyvalence, proximité et sens du service sont au cœur de notre fonctionnement.### Compétences techniques indispensables\n* Expérience en support utilisateurs dans un environnement Windows\n* Bonne maîtrise de la suite Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint, etc.)\n* Connaissances en gestion et suivi d’un parc informatique\n* Administration d’un environnement Microsoft et Active Directory\n* Capacité à diagnostiquer, analyser et résoudre des incidents techniques\n* Compréhension du fonctionnement d’un ERP\n### Compétences appréciées\n* Connaissances en SQL et/ou en programmation\n* Expérience ou intérêt pour la gestion de projets informatiques\n* Connaissances en paramétrage et administration d’ERP (EBP, Sage, SAP, Divalto, Cegid…)\n* Sensibilité aux enjeux de cybersécurité\n### Vos qualités personnelles\n* Excellent relationnel et véritable sens du service\n* Pédagogie et facilité à communiquer avec des interlocuteurs variés\n* Curiosité, autonomie et polyvalence\n* Esprit d’analyse et capacité de synthèse\n* Un intérêt pour l’univers de la cosmétique serait un véritable plus\n### Formation et expérience\n* Formation Bac +2 à Bac +3 en informatique (BTS SIO, BUT Informatique, Licence professionnelle ou équivalent)\nNous recherchons avant tout une personne curieuse, impliquée et désireuse d'évoluer dans un environnement dynamique permettant d'aborder une grande diversité de sujets SI.","description_format":"text","description_chars":2406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Skincare"],"lifecycle":[{"event":"open","at":"2026-10-15T14:08:36Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":0.9,"age_days":7,"expected_fill_days":20,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/alvadiem-technicien-support-informatique-junior-hf","json_url":"https://alion.io/job/alvadiem-technicien-support-informatique-junior-hf.json","meta":{"generated_at":"2026-10-24T02:29:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2447578},"rest":"https://alion.io/mcp/rest/get_company?id=2447578"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falvadiem-technicien-support-informatique-junior-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falvadiem-technicien-support-informatique-junior-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falvadiem-technicien-support-informatique-junior-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alvadiem-technicien-support-informatique-junior-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falvadiem-technicien-support-informatique-junior-hf"}]}