{"id":857924,"url":"https://alion.io/job/alvaindustries-commercial-support-specialist","title":"Commercial Support Specialist","company":{"id":694655,"name":"ALVA Industries","domain":"alvaindustries.com","url":"https://alion.io/company/alvaindustries","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Teamtailor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Trondheim, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T19:13:46Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-09-22T23:42:13Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Would you like to become a part of our ambitious team?\nAs demand for our products continues to grow, we are looking for a Commercial Support Specialist to strengthen our Commercial team. In this role, you will play an important part in ensuring excellent customer experiences and efficient commercial operations. Our customers are based worldwide.\nYou will work closely with colleagues across Sales, Operations, Finance, Supply Chain, and Engineering while supporting customers and helping us scale our business globally. This is a unique opportunity to join an ambitious technology company where your contribution will have a visible impact and where you will grow together with the organization. You will report to the Commercial Operations Manager.\nKey Responsibilities\nSupport day-to-day sales operations and customer administration.\n\nProcess customer orders, order confirmations, invoicing, and delivery follow-up.\n\nCoordinate shipments, customs documentation for import and export, and logistics activities together with Operations.\n\nHandle customer inquiries and provide timely support throughout the order lifecycle.\n\nPrepare quotations and other commercial documentation.\n\nMaintain accurate customer and commercial data in the CRM and ERP systems.\n\nSupport reporting and tracking of commercial KPIs and business performance.\n\nContribute to the development and implementation of commercial procedures and best practices.\n\nIdentify opportunities to improve processes, tools, and workflows as we continue to scale.\n\nQualifications\nHigher education in business and administration, international business, logistics, or a related field. Relevant work experience may compensate for formal education.\n\nExperience from backoffice sales, order management, logistics coordination, other customer-facing administrative roles or similar positions.\n\nExcellent attention to detail and a structured approach to work.\n\nStrong organizational skills and the ability to manage multiple priorities simultaneously.\n\nExperience with ERP, CRM, and Microsoft 365 tools.\n\nProfessional communication skills in English, both written and verbal.\n\nExperience from manufacturing, industrial technology, logistics, or engineering companies is beneficial but not required.\n\nWe are looking for someone who is:\nStructured, reliable, and detail-oriented.\n\nService-minded with a strong customer focus.\n\nProactive and able to work independently.\n\nComfortable collaborating across different functions and stakeholders.\n\nAdaptable and motivated by working in a growing scale-up environment.\n\nContinuously looking for smarter and more efficient ways of working.\n\nProfessional in your communication and responsive when issues arise.\n\nA positive contributor who enjoys supporting team success.\n\nWhat We Offer\nAt Alva, you will become part of a highly dedicated and international team working to redefine electric motor technology. We offer a professional yet informal work environment where collaboration, personal development, and innovation are highly valued.\nYou can expect:\nThe opportunity to join an ambitious and rapidly growing technology company.\n\nA meaningful role with real impact on our customers and business performance.\n\nClose collaboration with talented colleagues across multiple disciplines.\n\nExposure to a wide range of commercial, operational, and customer-facing activities.\n\nA collaborative, inclusive, and international working environment.\n\nResponsibility, autonomy, and the opportunity to help shape how we work as we scale.","description_format":"text","description_chars":3515,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-13T07:52:42Z"}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.635,"p_room":0.9,"age_days":16,"expected_fill_days":43,"reasons":["conf:30","win:mid"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/alvaindustries-commercial-support-specialist","json_url":"https://alion.io/job/alvaindustries-commercial-support-specialist.json","meta":{"generated_at":"2026-09-24T08:07:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}