{"id":2093976,"url":"https://alion.io/job/alvaria-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":1923389,"name":"Alvaria","domain":"alvaria.com","url":"https://alion.io/company/alvaria","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":568},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"AWS CDK","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Progressive Delivery","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"Amazon Aurora","optional":true},{"name":"Amazon EventBridge","optional":true},{"name":"Amazon Kinesis","optional":true},{"name":"Amazon S3","optional":true},{"name":"API Gateway","optional":true},{"name":"AWS Lambda","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"Docker","optional":true},{"name":"DynamoDB","optional":true},{"name":"IAM","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-10-08T15:41:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T14:15:56Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Aspect Software\nBuilding on more than 50 years of industry experience, Aspect Software is reimagining workforce management through cloud technology, AI, automation, and human-centered innovation. Our Workforce Engagement Management solutions help organizations solve complex workforce challenges, improve operational performance, and deliver better employee and customer experiences.\nWe foster a collaborative environment where engineers work across teams and geographies to build secure, scalable, and dependable software. Join us as we modernize intelligent workforce systems used by organizations around the world.\nPosition Overview\nWe are seeking a Site Reliability Engineer to help build and operate reliable, secure, and efficient cloud services. In this role, you will combine software engineering and systems expertise to improve availability, performance, scalability, observability, and operational readiness across our SaaS platforms.\nThis person will partner closely with application engineering, platform, security, and product teams to define service-level objectives, automate repetitive work, strengthen incident response, and design systems that remain resilient as they scale. The ideal candidate is a pragmatic problem-solver who measures what matters, learns from failures, and improves systems through automation rather than manual intervention.\nKey Responsibilities\nDesign, build, and operate highly available, scalable, and secure production services and cloud infrastructure\nPartner with engineering teams to define and maintain service-level indicators (SLIs), service-level objectives (SLOs), error budgets, and actionable alerts\nBuild automation and self-service tooling that reduces toil, accelerates safe delivery, and improves operational consistency\nImprove observability through meaningful metrics, logs, distributed tracing, dashboards, synthetic checks, and health monitoring\nParticipate in an on-call rotation and lead or support incident response, communication, mitigation, and recovery\nFacilitate blameless post-incident reviews and ensure corrective actions address systemic causes\nImprove CI/CD pipelines using automated validation, deployment health gates, progressive delivery, canary releases, and reliable rollback strategies\nReview system designs for reliability, performance, capacity, security, recoverability, and cost efficiency\nStrengthen resilience through redundancy, autoscaling, fault-tolerant patterns, disaster recovery planning, and appropriate load or chaos testing\nTroubleshoot complex issues across applications, infrastructure, networking, databases, and third-party dependencies\nDevelop and maintain runbooks, operational standards, architectural documentation, and support procedures\nCollaborate across teams and time zones while clearly communicating risk, trade-offs, incident status, and reliability priorities\nRequired Qualifications\nBachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience\n4-5+ years of experience in site reliability engineering, DevOps, platform engineering, cloud operations, or production software engineering\nHands-on experience operating production workloads in AWS; comparable experience with Azure or GCP is also valuable\nProficiency in at least one programming or scripting language such as Python, Go, TypeScript/JavaScript, or C#\nExperience with infrastructure as code and configuration automation, such as AWS CDK, CloudFormation, Terraform, or similar tools\nExperience building or supporting CI/CD pipelines and source-control workflows, preferably with GitHub and GitHub Actions\nWorking knowledge of Linux, networking, DNS, load balancing, firewalls, certificates, and common distributed-systems failure modes\nExperience with observability and monitoring tools such as Datadog, Grafana, CloudWatch or equivalent platforms\nUnderstanding of incident management, root-cause analysis, and blameless post-incident practices\nStrong troubleshooting, documentation, collaboration, and communication skills\nPreferred Qualifications\nExperience with containerized or serverless architecture, including Kubernetes, Docker, AWS Lambda, or related technologies\nExperience with AWS services such as API Gateway, CloudFront, S3, IAM, WAF, DynamoDB, Aurora, EventBridge, SQS, Kinesis, Cognito, VPC, Route 53, and Secrets Manager\nExperience designing multi-region systems, disaster recovery strategies, backup and restoration processes, and business-continuity controls\nExperience with performance testing, capacity planning, chaos engineering, or reliability testing\nFamiliarity with security, privacy, audit, and compliance requirements for enterprise SaaS products\nExperience supporting data-intensive, real-time, or high-volume enterprise applications\nExperience mentoring engineers or leading cross-team reliability initiatives\nWhy Join Us?\nHelp shape the reliability practices behind modern workforce technology\nWork on meaningful, technically challenging systems used by enterprise customers\nCollaborate with skilled colleagues across engineering, product, security, and operations\nInfluence architecture, tooling, and operational standards as our cloud platforms evolve\nAccess professional development and career-growth opportunities\nJoin a team that values innovation, accountability, inclusion, and measurable customer outcomes\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.","description_format":"text","description_chars":5647,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Health Care","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-08T16:02:59Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/alvaria-site-reliability-engineer","json_url":"https://alion.io/job/alvaria-site-reliability-engineer.json","meta":{"generated_at":"2026-10-13T02:43:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4163,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923389},"rest":"https://alion.io/mcp/rest/get_company?id=1923389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Falvaria-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Falvaria-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Falvaria-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/alvaria-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Falvaria-site-reliability-engineer"}]}