{"id":2102714,"url":"https://alion.io/job/ama-centre-coordinator-member-services","title":"Centre Coordinator, Member Services","company":{"id":1049579,"name":"AMA","domain":"ama.ab.ca","url":"https://alion.io/company/ama-ab-ca","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grande Prairie, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":58000,"period":"year","method":"role_country_seniority_unknown","sample_n":812},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T19:12:01Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T11:57:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"You make EVERYONE feel like they BELONG.\nThe Opportunity\nAs a Centre Coordinator within Member Services, you’re the first point of connection for our members-and the one who sets the tone for their entire experience. You bring energy, organization, and a genuine passion for helping people, ensuring every interaction is welcoming, efficient, and meaningful.\nIn this fast-paced, people-focused role, you’ll balance front-line member support with administrative coordination. From managing appointment flow to connecting members with the right experts, you play a key role in delivering a seamless and positive experience.\nIf you thrive on variety, enjoy solving problems on the fly, and take pride in creating great first impressions, this is where you’ll shine.\nA Place to Belong\nAMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact . We’ll work with you to feel supported throughout your journey with us.\nAMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members-everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!\nBuilding on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:\nFlexible benefits with 5 different packages to select, ranging from $1000 - $3000 health and wellness spending accounts.\nOutstanding employer-paid Retirement Savings Plan (5% AMA contribution + 5% AMA matching)\nGreat AMA discounts like 50% off memberships, driver education programs, and registry services.\nUnlimited learning opportunities, including dedicated learning time for personal development.\nPaid time off, including 3 weeks of vacation, Me-Day, and Volunteer Day. Also, the flexibility to purchase 1 or 2 weeks’ vacation time spread across multiple pay periods.\nWho You Are\nA people-person who enjoys connecting with others and creating positive experiences\nA strong communicator who balances professionalism with a warm, approachable style\nHighly organized and able to manage multiple priorities in a fast-paced environment\nA proactive problem-solver who takes initiative and follows through\nAdaptable, collaborative, and committed to continuous learning\nHow You’ll Make an Impact\nWelcome members and create a friendly, positive first impression\nAssess needs and connect members with the right team members for support\nProvide information about AMA products, services, and membership benefits\nManage traffic flow, appointments, and promote self-service options to reduce wait times\nMaintain a clean, organized space while supporting administrative and reception tasks\nWhat You Bring to the Table\nHigh school diploma\n2-3 years of retail, administrative, or customer service experience\nProven ability to deliver exceptional customer service in a fast-paced environment\nStrong computer skills and ability to learn new systems quickly\nAbility to work independently and as part of a team, with strong multitasking skills\nBelonging Matters Here\nAMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact . 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