{"id":3999460,"url":"https://alion.io/job/amadeus-implementation-specialist","title":"Implementation Specialist","company":{"id":8132,"name":"Amadeus","domain":"amadeus.com","url":"https://alion.io/company/amadeus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":30,"ghost_share":0.1,"stale_share":0.367,"repost_share":0.267,"time_to_fill_p50_days":18,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand","Taguig, Philippines"],"countries":["TH","PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Telegram","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-11-10T02:49:45Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T02:49:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title\nImplementation SpecialistPURPOSE OF THE ROLE:\nThe Implementation Specialist helps customers successfully adopt and use Amadeus Ticketing and Payment products. You’ll manage the implementation lifecycle - from clarifying requirements and assessing readiness to configuring systems, validating functionality, and supporting go-live and post-implementation phases.\nYou’ll turn business needs into reliable, secure solutions by collaborating with customers, internal teams, and stakeholders. The role includes monitoring data quality, identifying potential issues early, and supporting improvement initiatives.\nYou’ll also help identify opportunities for automation and responsible use of AI tools to enhance quality, efficiency, and service scalability.\nMain Responsibilities:\n- Core Responsibilities\nApply product and process knowledge to support customer implementations effectively.\nUse digital tools, automation, and analytics to improve quality and reduce manual work.\nCollaborate across teams in a diverse, global environment to deliver customer success.\nAnalyze data and feedback to enhance decision-making and continuously improve performance.\nTake initiative in optimizing how we deliver and simplify work processes.\n- Data and Operational Quality\nMaintain accurate and consistent customer and provider data following agreed standards.\nMonitor and validate data to ensure reliability throughout implementation and production.\nSupport operations by addressing and resolving data-related issues.\nIdentify opportunities to automate and enhance efficiency.\nLearn and use new automation or AI capabilities to improve workflows.\n- Customer Value and Process Transformation\nFacilitate knowledge-sharing and training sessions for colleagues and customers.\nHelp customers maximize product value through insights, recommendations, and workshops.\nParticipate in continuous improvement projects that deliver measurable outcomes.\nCollaborate with others to design better, more scalable business processes.\nPromote innovation and knowledge sharing across teams.\n- Consultancy and Leadership Support\nProvide specialized guidance within your area of expertise.\nContribute to or coordinate projects that enhance data and process quality.\nSupport strategic improvement initiatives using automation and AI responsibly.\nShare expertise and mentor others as part of a supportive team culture.\nStrengthen relationships with customers and internal partners by acting as a trusted, collaborative advisor.\nRelevant Work experince:\nExperience in product implementation, configuration, functional testing, or support.\nFamiliarity with travel distribution, ticketing, or payment environments is a plus.\nAbility to analyze complex configurations and resolve issues effectively.\nUnderstanding of customer lifecycles, service levels, and operational best practices.\nBachelor’s degree or equivalent experience in Information Technology, Computer Science, Engineering, Business, or Travel and Tourism.\nThis role requires valid and unrestricted work rights in Thailand.\nNote: Applicants must hold a valid work permit to be eligible for consideration.\nWhat we can offer you ?\nA critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\nA truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\nGreat opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.\nA caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\nA complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.\nA flexible working model - We want our employees to do their best work, wherever and however it works best for them.\nA diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\nA Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.\nDiversity & Inclusion\nAmadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\nAmadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.\nBe aware of recruitment scams\nAmadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.","description_format":"text","description_chars":5488,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Technology"],"lifecycle":[{"event":"open","at":"2026-11-10T02:49:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T05:16:32Z"},"pay":null,"html_url":"https://alion.io/job/amadeus-implementation-specialist","json_url":"https://alion.io/job/amadeus-implementation-specialist.json","meta":{"generated_at":"2026-11-10T05:16:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12294,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8132},"rest":"https://alion.io/mcp/rest/get_company?id=8132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famadeus-implementation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famadeus-implementation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famadeus-implementation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amadeus-implementation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famadeus-implementation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3999460}},{"tool":"search_jobs","arguments":{"company":"amadeus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3999460},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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