{"id":111990,"url":"https://alion.io/job/amadeus-product-analyst-ii-loyalty-solutions","title":"Product Analyst II (Loyalty Solutions)","company":{"id":8132,"name":"Amadeus","domain":"amadeus.com","url":"https://alion.io/company/amadeus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":34,"ghost_share":0.059,"stale_share":0.294,"repost_share":0.294,"time_to_fill_p50_days":19,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1854},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Postman","optional":false},{"name":"UML","optional":false},{"name":"Agile","optional":true},{"name":"Scrum","optional":true},{"name":"Telegram","optional":true},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-02T12:14:16Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":87},"description":"Job Title\nProduct Analyst II (Loyalty Solutions)About the role\nIn today’s hyper-competitive travel industry, Loyalty is no longer just a program, it is the engine that drives customer engagement, retention, and revenue growth. From shaping personalized experiences to unlocking new commercial opportunities, it blends innovation, engineering excellence, and customer-centric thinking to create real business value.\nYou operate at the crossroads of technology, business, and customer experience, translating complex needs into impactful solutions and helping shape how airlines connect with their customers at global scale.\nYour role will be focused on functional analysis: you are responsible for analyzing requirements, proposing solutions, estimating cost, writing specifications, and coordinating all impacted actors.\nThis “construction” role goes hand-in-hand with building and evolving the product vision.\nWithin a Competency Center model, you will work as part of a dedicated, long-term team serving a specific airline customer. You will act as a functional partner to the customer, contributing not only to requirement delivery but also to shaping the customer’s roadmap and priorities, while developing a deep understanding of their business context and transformation journey.\nIn this role, you will:\nAssess requirements\nBuild, maintain, and share functional knowledge of processes, services, and end-user product usage\nAnalyze business requirements from the customer\nEngage directly with the airline customer to clarify and refine requirements\nShape and maintain a clear view of the customer backlog, priorities, and business drivers\nSize specification and validation work\nCarry out functional design\nProduce key deliverables (Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications) and lead functional walkthroughs\nEnsure alignment between customer expectations, product capabilities, and CC delivery constraints (capacity, commitments, roadmap)\nTranslate customer needs into scalable solutions, balancing product alignment and necessary adaptations\nIdentify gaps between customer roadmap and product roadmap and propose pragmatic solutions\nCollaborate with other teams to ensure functional compatibility across Amadeus systems\nOverview validation\nValidate product compliance, system integrity, and ensure sign-off\nInvestigate, validate, and prioritize reported incidents to ensure production integrity\nValidate delivered functionalities against customer-specific acceptance criteria\nSupport customer-facing validation activities (UAT preparation, walkthroughs, clarifications)\nManage relations with key stakeholders\nInterface with Product, Project, Development, Account, Implementation, and Migration teams\nAct as a key interface within the Competency Center and with the customer\nCollaborate closely with the extended account team (Customer Success, Implementation, Account Management)\nBuild strong relationships with customer stakeholders through regular interactions and workshops\nContribute to CC governance routines (backlog review, prioritization, roadmap discussions, status follow-ups)\nEnsure alignment between customer expectations, CC capacity, and delivery commitments, proactively raising risks and trade-offs\nCustomer-Centric Delivery within Competency Center\nWork as part of a dedicated, cross-functional team assigned to a specific customer\nContribute to long-term service delivery, beyond project scope (evolution, improvement, operational support)\nSupport prioritization and planning by bringing customer value perspective\nContribute to continuous improvement initiatives (process, quality, efficiency)\nAbout the Ideal Candidate\nExcellent analysis & design skills\nKnowledge of UML diagrams\nExperience with Postman and API testing is highly desirable\nAgile methodologies\nExperience as a Scrum Master is nice to have\nUnderstanding of different test tool applications\nAbility to write clear and structured documentation\nGood written and verbal communication, teamwork, and problem-solving skills\nAbility to interact and communicate successfully with business partners and technology teams\nWhat we can offer you\nA meaningful mission contributing to the future of travel.\nA truly global culture reflected in our people, operations, and ways of working.\nContinuous learning opportunities through on-the-job experience, formal programs, and daily collaboration.\nA supportive environment that encourages both professional development and personal well-being.\nA comprehensive rewards package, including compensation, bonus opportunities, and health and caregiving benefits.\nA flexible working model that helps you do your best work.\nA diverse, and inclusive community committed to ensuring everyone can thrive.\nA trusted company that values dependable and long-lasting relationships with customers, partners, and employees.\n#LI-APAC24\nDiversity & Inclusion\nAmadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\nAmadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.\nBe aware of recruitment scams\nAmadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.","description_format":"text","description_chars":5887,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Travel Agencies","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-08-07T00:00:00Z"},{"event":"close","at":"2026-09-01T02:04:34Z"},{"event":"reopen","at":"2026-09-07T04:56:36Z"},{"event":"close","at":"2026-09-28T11:37:05Z"},{"event":"reopen","at":"2026-10-06T04:08:10Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.296,"p_room":0.28,"age_days":87,"expected_fill_days":19,"reasons":["conf:4","repost:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/amadeus-product-analyst-ii-loyalty-solutions","json_url":"https://alion.io/job/amadeus-product-analyst-ii-loyalty-solutions.json","meta":{"generated_at":"2026-11-02T12:57:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17616,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8132},"rest":"https://alion.io/mcp/rest/get_company?id=8132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Famadeus-product-analyst-ii-loyalty-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Famadeus-product-analyst-ii-loyalty-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Famadeus-product-analyst-ii-loyalty-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/amadeus-product-analyst-ii-loyalty-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Famadeus-product-analyst-ii-loyalty-solutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":111990}},{"tool":"search_jobs","arguments":{"company":"amadeus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":111990},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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