{"id":112004,"url":"https://alion.io/job/amadeus-qa-engineer-2","title":"QA Engineer","company":{"id":8132,"name":"Amadeus","domain":"amadeus.com","url":"https://alion.io/company/amadeus","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":34,"ghost_share":0.029,"stale_share":0.294,"repost_share":0.176,"time_to_fill_p50_days":19,"computed_at":"2026-10-17T05:46:00Z"}},"role":"QA","role_family":"QA","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Git","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Robot Framework","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-03-27T00:00:00Z","employer_posted_date":"2026-03-27","last_verified_at":"2026-10-17T01:45:05Z","board_verified":true,"closed_at":null,"days_open":204,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":204},"description":"Job Title\nQA EngineerAbout Your Business Area/Department\nThe Hospitality Solutions (HOS) division delivers industry-leading technology that powers hotel operations, distribution, and connectivity worldwide.\nWithin HOS, the Channel Management & Distribution (CMD) area is responsible for connectivity between hotel systems and hundreds of distribution partners, ensuring reliable, scalable, and high-quality communication of availability, rates, inventory, reservations, and content across global channels.\nSummary of the role\nAs a QA Engineer within the Hospitality Solutions division, you will join our specialized Americas Quality team responsible for investigating, reproducing, and resolving CMD (Channel Management Distribution) and CDE (Channel Data Exchange) defects raised by customers and internal stakeholders.\nYou will work closely with Product, Development, and Global QA teams to ensure the highest standards of quality across mission-critical hotel distribution components. This role provides direct support during the Americas time zone, contributing significantly to stability, customer satisfaction, and continuous improvement.\nIn this role you’ll\nDefect Analysis & Troubleshooting\nAnalyze, triage, and reproduce CMD/CDE defects reported by customers, Delivery, or Support teams.\n\nPerform functional and technical investigation using API calls, logs, monitoring tools, and system traces.\n\nValidate fix proposals and coordinate retests with global engineering teams.\n\nEnsure timely response and prioritization of issues impacting customers in North and South America.\n\nQuality Assurance & Testing\nExecute manual and automated tests across CMD components (API, UI, and backend services).\n\nContribute to regression coverage by maintaining and improving existing test suites.\n\nSupport execution of NRTs (Non-Regression Tests) and help increase automation stability and quality.\n\nWork with developers to reproduce issues, validate patches, and improve defect escape rates.\n\nCollaboration & Continuous Improvement\nCollaborate with Product Owners, Developers, QAEs, and functional experts across global sites.\n\nParticipate in Quality Community initiatives and knowledge-sharing forums.\n\nIdentify process, tooling, or coverage gaps contributing to defects and propose improvements.\n\nMaintain clear documentation for test cases, troubleshooting steps, and system behavior in Confluence.\n\nAbout the ideal candidate:\nTechnical Skills\nExperience with API testing (REST), using tools such as Postman or equivalent.\nUnderstanding of distributed systems and backend flows.\nAbility to analyze logs and JSON/XML payloads; basic SQL proficiency.\nFamiliarity with test frameworks (Robot Framework, Python, Java) is a strong asset.\nExperience with Jenkins, Git, Splunk, or similar monitoring/automation tools.\nFunctional Knowledge\nUnderstanding of hotel distribution concepts such as:ARI (Availability, Rates, Inventory)\nShopping flows\nReservations\nChannel configuration\n\nExperience in defects validation or supporting customer-reported issues is strongly preferred.\nSoft Skills\nStrong analytical and problem-solving mindset.\nAbility to work under pressure and manage parallel defect investigations.\nExcellent communication skills with distributed engineering teams.\nCuriosity, ownership, and a continuous improvement attitude.\nEducation & Experience\nBachelor’s degree in computer science, Engineering, or equivalent experience.\n2+ years of experience in Quality Assurance or Software Testing.\nExperience in travel, hospitality, or complex transactional systems is a plus.\nWhat we can offer you:\nGet rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.\nWork hybrid at our Bogota office. \nProfessional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.\nEnter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.\nApplication process:\nThe application process takes no longer than 10 minutes!\nCreate your candidate profile, upload your Resume/CV and apply today!\nWorking at Amadeus, you will find:\nA critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\nA truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\nGreat opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.\nA caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\nA complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.\nA diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\nA Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.\nDiversity & Inclusion\nAmadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\nAmadeus is an equal opportunity employer. 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