{"id":2614973,"url":"https://alion.io/job/amalitech-cloud-platform-support-engineer-azure-operations-2","title":"Cloud Platform Support Engineer (Azure Operations)","company":{"id":696640,"name":"AmaliTech","domain":"amalitech.org","url":"https://alion.io/company/amalitech-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"C","score":67,"open_postings":11,"ghost_share":0.636,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Accra, Ghana"],"countries":["GH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":611},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"DNS","optional":false},{"name":"Least Privilege","optional":false},{"name":"PowerShell","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-10-15T09:48:47Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T02:46:48Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"AmaliTech is a global consulting and technology services provider, enabling businesses to scale their digital capabilities, accelerate innovation, and bridge critical tech talent gaps.\nWith a team of over 500 professionals operating across Germany, the US, Ghana, and Rwanda, we blend the strategic insight of tier-one consulting expertise with the technical excellence of certified software engineers and data scientists to deliver digital solutions at globally competitive rates.\nOur services-spanning consulting, AI, data analytics, cloud transformation, cybersecurity, web & app development, and managed services-are tailored to meet the unique needs of our clients while ensuring smooth, real-time collaboration across global teams.\nAs a social business, we reinvest our surplus into initiatives that advance skill-building and inclusion in the tech space in sub-Saharan Africa.\n As a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor.\nKey Responsibilities\nMonitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks\nTriage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence\nFulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards\nOperate and support AKS and AVD environments (baseline checks, common break/fix, service health validation)\nMaintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.\n BSc in Computer Science, Computer Engineering, IT, or a related field\nAt least 3 years of professional experience in support on Azure operations, including monitoring, incident response and troubleshooting\nProduction Azure operations experience (monitoring, incident response, and troubleshooting)\nStrong knowledge of Azure RBAC and subscription/resource access patterns\nAzure networking fundamentals (VNets, DNS, NSGs, UDRs, private endpoints) and common connectivity troubleshooting\nAzure Monitor and Log Analytics skills (KQL basics, alerts, dashboards/workbooks)\nHands-on support exposure to AKS and/or Azure Virtual Desktop (core concepts, common operational issues)\nAzure automation using PowerShell and/or Azure CLI (repeatable ops tasks)\nAzure cost analysis\nSecurity-aware operations (least privilege).\n How To Apply\nInterested and qualified applicants should complete the application process via AmaliTech Careers. Application deadline is October 30, 2026.\nDocuments required for applying:\nLatest copy of CV (mandatory, PDF format)\nOther certificates (optional, PDF format) \nRecruitment Process\nApplication\nOnline Interview(s)\nJob offer\nPerks\nPension benefits (Tier 1, 2, Provident fund)\nBonuses and end-of-year package\nInternet data allocation for remote work\nMedical insurance\nLunch Allowance\nEmployee welfare benefits (for weddings, funerals)\nEmployee bonding activities (bi-monthly happy hour, sporting activities)\nWhat To Expect\nWorking with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job. 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