{"id":701684,"url":"https://alion.io/job/aman-cluster-assistant-it-manager","title":"Cluster Assistant IT Manager - Aman Tokyo","company":{"id":5348,"name":"Aman","domain":"aman.com","url":"https://alion.io/company/aman","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":17,"ghost_share":0,"stale_share":0.529,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":86000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T02:58:08Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-11-09T15:40:23Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Location Overview\nJoin our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper doors and engawa platforms, the vast lobby, ryokan-style rooms and Aman Spa are all among the city’s largest.\nJoin our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.\nRole\nUnder the direct supervision of Cluster IT Manager, the Cluster Assistant IT Manager is to provide assistance and support to the Cluster IT Manager in the overall management of information technology systems within the hotel, implementation and maintaining Corporate IT Standards and ensure all systems are functioning at maximum capacity to achieve efficiency and productivity of all resources.\nResponsibilities\nWork closely with operation departments to ensure their processes are being simplified with the right introduction of technologies.\n\nAssist in the coordination of any IT projects in terms of planning, preparing schedules, allocating resource and communicating progress to other departments based on direction from Cluster IT Manager.\n\nAssist to update the IT inventory and licensing lists on a regular basis.\n\nAssist in the review of system security and reinforcement on change of password periodically.\n\nAssist Cluster IT Manager to carry out regular system checks in terms of users and system logs and quarterly network and system health checks.\n\nWork with vendors or consultants in the purchase of hardware, software and services based on Cluster IT Manager directions and instructions.\n\nRequirements\nverbal and written proficiency in Japanese and English\nInformation Systems and network knowledge / qualifications\nKnowledge of hotel operations and systems\nminimum 5 years work experience in IT related industry\nAbility to work long hours when required\nUnderstand the need to be on 24 hours standby basis due to nature of work\nAble to implement procedures and ensure compliance\nBenefits\nAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.\nAman Global Complimentary Night Programme.\n\nDiscount on Food & Beverage Outlets and Aman Retail Boutique.\n\nMeals and coffee breaks during shifts.\n\nClub activities.\n\nBirthday Benefit (Food & Beverage outlet experience).\n\nQualification acquisition support.\n\nIf you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.","description_format":"text","description_chars":2975,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-09-11T02:58:08Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.461,"p_room":0.36,"age_days":59,"expected_fill_days":31,"reasons":["conf:6","stale_co","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/aman-cluster-assistant-it-manager","json_url":"https://alion.io/job/aman-cluster-assistant-it-manager.json","meta":{"generated_at":"2026-11-09T22:19:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11777,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5348},"rest":"https://alion.io/mcp/rest/get_company?id=5348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faman-cluster-assistant-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faman-cluster-assistant-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faman-cluster-assistant-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aman-cluster-assistant-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faman-cluster-assistant-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":701684}},{"tool":"search_jobs","arguments":{"company":"aman.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":701684},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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