{"id":3327401,"url":"https://alion.io/job/aman-guest-assistant-trainee-aman-venice","title":"Guest Assistant Trainee - Aman Venice","company":{"id":5348,"name":"Aman","domain":"aman.com","url":"https://alion.io/company/aman","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":16,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Venice, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T10:41:55Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T02:44:12Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Location Overview\nJoin our team in Aman Venice. Set in Palazzo Papadopoli, one of the city’s eight monumental palazzos on the Grand Canal, Aman Venice embodies all that is sumptuous and sensuous about La Serenissima. Rococo works of art are offset by the contemporary restraint of Jean-Michel Gathy interiors, while private gardens - rare in this floating city - are overlooked by opulent dining venues and spacious suites. Just a short walk away from Piazza San Marco, Aman Venice offers the perfect place from which to explore this romantic city, and to discover the hidden gems of the city while floating away on a traditional gondola.\nTHE POSITION\nThe Guest assistant Trainee supports the Front Office Department in the everyday activities. At all times, the employee must display a professional and positive image of the hotel.\nStarting in February 2027.\nMAIN DUTIES AND RESPONSIBILITIES\nWelcome guests with warm or cold washcloths according to season;\nCheck in the arriving guests and check out the departing guests in a friendly and caring manner according to the Aman Brand promises;\nUpon check in escort guests to the room and provide all necessary information about room facilities and amenities. If needed, assist guests in completing the registration cards;\nShow the hotel common areas and outlets to guests;\nAccommodate special requests whenever possible;\nAnswer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant person to handle;\nSupports the coordination of the room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. Report to Engineering any breakage;\nKeep themselves informed of product and service as well as the hotel daily and meeting activities;\nAnswer all incoming calls, connect them to the extension required or provide information in an efficient and caring manner;\nMaintain at any time the neatness of the working area.\nQUALIFICATIONS\nFluent in Italian and English, both spoken and written. Any additional language is beneficial;\nExcellent communication and guest interaction skills and proactive approach;\nAvailable to work on shifts and during weekends.\nBENEFITS\nTicket Restaurant;\nLaundry Service.","description_format":"text","description_chars":2345,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-10-27T10:41:55Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":31,"reasons":["conf:11","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/aman-guest-assistant-trainee-aman-venice","json_url":"https://alion.io/job/aman-guest-assistant-trainee-aman-venice.json","meta":{"generated_at":"2026-10-31T05:01:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5348},"rest":"https://alion.io/mcp/rest/get_company?id=5348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faman-guest-assistant-trainee-aman-venice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faman-guest-assistant-trainee-aman-venice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faman-guest-assistant-trainee-aman-venice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aman-guest-assistant-trainee-aman-venice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faman-guest-assistant-trainee-aman-venice"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3327401}},{"tool":"search_jobs","arguments":{"company":"aman.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3327401},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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