{"id":4290172,"url":"https://alion.io/job/aman-it-manager-amanjena","title":"IT Manager - Amanjena","company":{"id":5348,"name":"Aman","domain":"aman.com","url":"https://alion.io/company/aman","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":20,"ghost_share":0,"stale_share":0.6,"repost_share":0.05,"time_to_fill_p50_days":31,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marrakesh, Morocco"],"countries":["MA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PCI DSS","optional":false}],"status":"live","first_seen_at":"2026-11-13T23:03:54Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T23:03:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location Overview\nJoin our team in Amanjena.Inspired by the rose-hued buildings of old Marrakech, palatial Amanjena is close to the fabled Red City, set in its own expanse of gardens and grand open spaces. Shaded courtyards with fountains lead to the central basin, bordered by spacious standalone Pavilions & Maisons, many with private pools. Views stretch across the olive groves and palms of the oasis, extending to the High Atlas Mountains on the horizon.\nRole\nThe IT Manager is responsible for the operation and development of all the property's information systems. He ensures the availability and integrity of computer systems and networks, and applies administration and operating procedures to them.\nThe IT Manager plays a key role in troubleshooting issues, implementing upgrades, maintaining cybersecurity standards, and supporting innovation to enhance the guest and employee experience.\nResponsibilities\nDevelop and execute the property's IT strategy in alignment with operational needs and company objectives.\nManage and maintain all hotel IT infrastructure, including servers, networks, telecommunications systems, applications, and end-user devices.\nEnsure the availability, performance, reliability, and security of all information systems through proactive monitoring and continuous improvement.\nLead troubleshooting and resolution of IT issues, providing timely support to departments and ensuring minimal disruption to operations.\nMaintain accurate IT asset inventories, system configurations, technical documentation, and operational procedures.\nDevelop, implement, and monitor backup, disaster recovery, and business continuity plans.\nEnforce cybersecurity standards, including access management, endpoint protection, firewalls, VPNs, data security, and threat prevention measures.\nEnsure compliance with corporate IT policies, data privacy regulations, PCI-DSS requirements, and other applicable standards.\nManage user account administration, system access rights, and onboarding/offboarding processes for all colleagues.\nOversee the installation, testing, integration, and upgrade of new systems, applications, and technology solutions.\nConduct regular system audits, security assessments, and vulnerability reviews, addressing risks proactively.\nManage relationships with external IT vendors, service providers, and support partners to ensure optimal service delivery and cost effectiveness.\nIdentify and implement innovative technology solutions that enhance operational efficiency, guest satisfaction, and colleague productivity.\nSupport guest-facing technology requirements, including business, conference, and in-room technology services.\nDeliver IT training and guidance to colleagues and department leaders, promoting effective and secure use of technology across the resort.\nMonitor emerging technologies and industry trends, recommending solutions that support the property's long-term objectives.\nSupport internal and external audits and ensure compliance with all relevant IT governance requirements.\nPromote and maintain a culture of safety, security, service excellence, and continuous improvement within the IT function.\nundefined\nRequirements\nDegree or Diploma in Information Technology, Computer Science, or a related field.\nMinimum 5 years of IT experience, preferably in luxury hospitality.\nStrong knowledge of networks, servers, cybersecurity, and hotel technology systems.\nExperience with IT infrastructure, system support, and vendor management.\nUnderstanding of data security, PCI-DSS, and disaster recovery practices.\nStrong problem-solving, organizational, and project management skills.\nFluent in English and French with excellent communication and training abilities.\nService-oriented professional with a high level of integrity, discretion, and attention to detail.\nBenefits\nAt Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.If you thrive in an ultra-luxury environment and are passionate about crafting unforgettable guest experiences through strong leadership and operational excellence, we invite you to apply to join us on our journey.","description_format":"text","description_chars":4334,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Information Security","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-11-13T23:03:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-14T00:21:42Z"},"pay":null,"html_url":"https://alion.io/job/aman-it-manager-amanjena","json_url":"https://alion.io/job/aman-it-manager-amanjena.json","meta":{"generated_at":"2026-11-14T00:21:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":783,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5348},"rest":"https://alion.io/mcp/rest/get_company?id=5348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faman-it-manager-amanjena"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faman-it-manager-amanjena"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faman-it-manager-amanjena"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aman-it-manager-amanjena\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faman-it-manager-amanjena"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4290172}},{"tool":"search_jobs","arguments":{"company":"aman.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4290172},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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